Bản Yên Packages (Flight + Hotel)

The staff, hotel restaurant, and location were great. We’ve stayed at three hotels in Hanoi, and we will be returning to this one. Thank you for having us!

Nice hotel. Great location close to sapa square

We loved our 4 night stay here Beautiful room, easy walking down and then up again from the main town Food in the restaurant and cocktails were delicious Only down is the bar doesn’t open til 6!! Breakfast was great too, plenty of choce All staff were so helpful and friendly, thanks to Jerry and staff at the front desk, helping us organise our trip back to Hanoi

The Oriental Jade is a beautiful boutique hotel. While we there only one night, our experience was quite memorable. We checked in late and headed to the rooftop bar for a late night snack and a nightcap. The views of Hanoi and the lake were amazing. The grilled chicken skewers were very tasty and the cocktails were too. We needed to leave early morning so the staff made arrangements for us to get early access (15 minutes) for breakfast. Due to a scheduling snafu with a tour operator, we were not able to be picked up at the hotel and told to walk 5 minutes with our heavy luggage to a meeting point. Harry, the bellman, insisted that he help us and walked our large suitcases and us to the meeting point which was about 600 meters away. That is service!! Our only regret is that we didn’t have more time there, so we will definitely book at this hotel on our next visit to Hanoi.

The staff were amazing - helpful, welcoming, and hard working to the point of seemingly being able to be everywhere at once. Large clean room with windows that opened to allow in the clean, fresh local air. Breakfast was small, but excellent, with buffet and made to order choices. The staff took care of ordering our tickets for the Fansipan funiculars, and cable car. Highly recommended!!