Terrace/patio

Reviews of Playa Azul Kino

2 out of 5
Playa Azul Kino
Mar de Cortés 10, Bahía Kino, SON

Reviews

8.6

Excellent

Rating 10 - Excellent. 53 out of 92 reviews" "
Rating 8 - Good. 19 out of 92 reviews" "
Rating 6 - Okay. 14 out of 92 reviews" "
Rating 4 - Poor. 2 out of 92 reviews" "
Rating 2 - Terrible. 4 out of 92 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa, Willcox

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved this place. It is in a good location right across from the beach. It's fairly peaceful and safe. It's older but in a good way. Raquel, who checked us in, was very attentive asking if we required anything and usually checking up on us once a day. I will definitely be going back.
Stayed 4 nights in May 2024
Response from Luz on 11 May 2024
Muchas gracias por elegirnos para hospedarse con nosotros. Esperamos haya tenido un excelente viaje de regreso. Esperamos poder hospedarle de nuevo

10/10 Excellent

Sherry

Liked: Property conditions & facilities
Owner was very hands on
Stayed 2 nights in Apr 2024
Response from Luz on 19 Apr 2024
Thank you so much!

6/10 Okay

Irma P

Travelled with group
Disliked: Amenities, property conditions & facilities
Good access to beach
Stayed 3 nights in Oct 2023
Response from Luz on 25 Oct 2023
Muchas gracias por su reseña. Como le comentamos, siempre tenemos a nuestra encargada de manera presencial diaria para atender cualquier situación. Igual cuenta con nuestro número de whatsapp para comunicar cualquier inconformidad y poderle resolver de forma inmediata, si no se nos comunica, no tenemos como resolver. Nos apena que no haya sido posible ser de su total agrado. Esperamos poder recibirle pronto y poderle brindar una mejor experiencia.

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Luz on 19 Oct 2023
Muchas gracias! Esperamos poder recibirle nuevamente muy pronto.

2/10 Terrible

George, Tucson

Would not take credit card
Stayed 1 night in Aug 2023
Response from Luz on 5 Sep 2023
Hello George! We have already solved this, and we are using the platform of clip.mx now :)

10/10 Excellent

Luz

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Estacionamiento reducido pero todo lo demás muy bien y el lugar estaba limpio
Stayed 2 nights in May 2023
Response from Luz on 5 Jun 2023
Muchas gracias por su reseña, así es, actualmente contamos con 1 espacio de estacionamiento por propiedad. Estamos en proyecto de desarrollo para mejorar el área del estacionamiento. Nos dio gusto que le haya parecido bien todo lo demás y podamos recibirle nuevamente pronto. ¡Muchas gracias por su preferencia y darse tiempo de escribirnos una reseña! Es muy importante para nosotros la opinión de nuestros huéspedes.

8/10 Good

Lennys

Stayed 3 nights in May 2023
Response from Luz on 5 Jun 2023
Muchas gracias por su reseña Lennys, ¿sería tan amable de compartirnos en que podríamos mejorar su experiencia? Quedamos atentos.

10/10 Excellent

Everardo

Liked: Cleanliness, amenities
Stayed 3 nights in Apr 2023
Response from Luz on 18 May 2023
Muchísimas gracias, ¡esperamos poder recibirlos otra vez muy pronto!

8/10 Good

Ruth

Liked: Cleanliness
good location
good location close to beach and restaurants but overpriced dor the room you get
Stayed 2 nights in Mar 2023
Response from Luz on 11 Apr 2023
Hello Ruth! Thank you so much for your response, we are constantly working to improve every part of Playa Azul, we would love if you can write to us specifying what things you think should be changed, to prioritize them on the remodeling list of this season.

6/10 Okay

Rebecca, Sierra Vista

Liked: Cleanliness
The room was very clean but a little worn. We had to walk a mile to dinner because there was only one restauarant open. Quiet room and across from the beach.
Stayed 1 night in Mar 2023
Response from Luz on 11 Apr 2023
Hello Rebecca! Thank you so much for your response, we are constantly working to improve every part of Playa Azul, we would love if you can write to us specifying what things you think should be changed, to prioritize them on the remodeling list of this season.

10/10 Excellent

Sementales FC

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great communication
Stayed 2 nights in Apr 2022
Response from Luz on 8 Apr 2022
Thank you!

10/10 Excellent

Alma

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We really really enjoyed our stay. The room was basically a studio, it had everything we needed, even a small kitchen and cooking utensils. Theres an Oxxo at a walking distance so we were able to purchase last minute items we needed.
Stayed 2 nights in Feb 2022
Response from Luz on 2 Mar 2022
Thank you so much for your review, we are very happy because you enjoyed your stay. We hope to see you soon again!

10/10 Excellent

Gerald, Tucson

Liked: Cleanliness, amenities, property conditions & facilities
Very pleasant experience. I would highly recommend this property to everyone.
Stayed 2 nights in Sep 2021
Response from Luz on 5 Oct 2021
Thank You so much Gerald, we will be happy to welcome you again!

6/10 Okay

ana

Liked: Cleanliness
Stayed 2 nights in Sep 2021

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2021
Response from Luz on 23 Sep 2021
¡Muchas gracias por su evaluación! Esperamos volver a recibirlo pronto.

4/10 Poor

John

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Playa Azul Kino is a very nice, well kept, modern lodging in the heart of Bahia de Kino Nueve. The property owner lives next to the motel and she is very responsive to any need you may have. The room was super clean with comfortable beds, hot water and well decorated. It is right across from the beach and only 100 meters from a well-stocked OXOX store. I highly recommend Playa Azul Kino!
Stayed 4 nights in Feb 2020
Response from Luz Vazquez on 18 Feb 2020
Thank you so much for your kindly words, we are always working trying to give the best experience possible and always looking how to improve.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Feb 2020
Response from Luz Vazquez on 11 Feb 2020
Thank you for your score, Could you please share to us how to make your next time a better time?

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business closed. Nobody there, all locked up. Had to find different hotel.
Stayed 1 night in Jan 2020
Response from Playa Azul on 24 Jan 2020
Hello, we are very sorry for this experience. There was an error in the system and we were not aware of the reservation. We always make contact with all our customers by phone before their arrival. We have already spoken with Expedia and your money would be refunded. We wish you the best for this new year.

10/10 Excellent

Gabriela

Stayed 2 nights in Nov 2019

10/10 Excellent

JessicaAzano, Nogales, AZ

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host waited for us to check in, she was so comprehensive, and offered a great service.
Stayed 2 nights in Sep 2019
Response from Luz Vazquez on 13 Sep 2019
Thank you so much, we hope to see you again!

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was perferct . a/c was great !! . owner lady was Amazing !! Overall is a nice place to stay for a great price!!
Stayed 2 nights in Aug 2019
Response from Luz Vazquez on 24 Aug 2019
Thanks you so much for your words, you inspire us to continue.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Response from Luz Vazquez on 31 Jul 2019
Muchas gracias por su calificación, esperamos poder recibirle nuevamente.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Air conditioner worked good but had poor internet connection
Stayed 3 nights in Jun 2019
Response from Luz Vazquez on 13 Jun 2019
Thank you for your review. Yes, it is a problem that is happening in all Kino right now. We hope you had better experience with the internet next time!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a very nice place to stay. last time it was a little more crowded than we were expecting, but they didn't bother us and we didn't bother them. love it!
Stayed 6 nights in May 2019
Response from Luz Vazquez on 5 Jun 2019
Thank you so much, we are happy that you didn`t have trouble to enjoy your stay.

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up renting the double bed with living room,property and rooms were clean, staff very friendly, refrigerator was brand new , ac was great , had a wonderful time. Thank you Tucson, Arizona Angel
Stayed 2 nights in May 2019
Response from Luz Vazquez on 30 May 2019
Thank you so much for your words and for staying in Playa Azul. We are very glad that you had a wonderful time with us!

6/10 Okay

Verified traveller

Travelled with family, Business traveller, Travelled with group
Liked: Property conditions & facilities
The property was appropriate for what we needed for the weekend. Clean enough, but the bathroom needed attention to detail. Our room was pretty quiet from street noise, but a front unit would have been very noisy. The beach is right across the street, and the neighborhood was super safe/secure. The hotel complex is very small, so we never met the administration, and no room service is available. I would stay there again if in town, since now we know what to bring or not bring.
Stayed 2 nights in Mar 2019
Response from Luz Vazquez on 2 Apr 2019
Hello, thank you so much for your comments, we are very glad to hear your observations because we are always working to get a better service for our clients. We have our housekeepers who goes everyday in the mornings, we have daily housekeeping by request because we have some clients who doesn't like our personal to get into the room during the staying. We had have a conversation about this with the team and we have already found a solution. We hope to have you back soon with us and provide your a better experience next time.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here. The owner was waiting for us when we arrived (hint: we reached out to her via facebook messenger to let her know when we were coming because there isn't anyone on site normally). We had an amazing view of the ocean and there is a beach access one block over. Lots of restaurants in walking distance as well as an OXXO. Room was clean and spacious. Don't expect the internet connection to be fast, but it does exist! Kino is a place to disconnect, I think.
Stayed 2 nights in Jan 2019
Response from Luz Vázquez on 5 Feb 2019
Thank you so much for your review. We are happy to know that you have a very good experience. We just had change the internet modem, so we hope to have a better internet now. Kino has many technological complications, if something fails in the nearest town, Miguel Alemán, it would affect in Bahía de Kino, so, sometimes it is not in our hands; but we try to give the best possible services. We hope you visit us again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It’s a beautiful place, easy access to the water and shops. We had a great time
Stayed 2 nights in Nov 2018
Response from Luz Vazquez on 8 Dec 2018
Thank you so much for your review. We hope to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place because it's quiet and the backdrops are quite spectacular!
Stayed 6 nights in Oct 2018
Response from Luz Vazquez on 8 Dec 2018
Thank you so much for your review, and we are happy to know that you had a great time.

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Excellent service and very clean and comfortable room, highly recommend !!!!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, nicely laid-back
I'd stayed here before some years ago, and enjoyed my return visit. The owner and her small staff are very kind, though I was a bit surprised that my room wasn't made up the first morning: no big deal, I hadn't made a mess anyway. The rooms are large and bright, with a handy and well-stocked kitchenette with microwave, sink, and stove top. My only real pause was the shower, which could definitely stand to be updated with new tile and fixtures. The air conditioning was great. Internet non-existent, unfortunately, though I didn't really miss it for just three days and could no doubt have got access by going downstairs and closer to the office. I'll happily stay here again.
Stayed 2 nights in Aug 2017
Response from Luz Vazquez on 22 Aug 2018
Thank you very much for your review. Well, we have good news, we have wi-fi now! We are constantly improving the facilities and services to improve your next experience and your reviews helps us to become better. We hope to receive you again soon.

10/10 Excellent

Joseph, Rio Rico, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice house close to the beach!
We rented a three bedroom house that featured a terraza with a view of the ocean and was a block away from a convenience store. The beach was about two blocks away. The property manager was sweet and extremely attentive. The house was clean and had good air conditioning and all rooms had ceiling fans. I highly recommend this place for families or groups of up to 12 people.
Stayed 2 nights in Aug 2017
Response from Luz Vazquez on 22 Aug 2018
Thank you very much for your review. We are constantly improving the facilities and services to improve your next experience. We hope to receive you again soon. We have remodel the common area of the apartment and rooms right next to the house.

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Luz Vazquez on 22 Aug 2018
Muchas gracias por su review. Constantemente estamos mejorando las instalaciones y servicios para mejorar su próxima experiencia. Esperamos recibirlos nuevamente próximamente.

10/10 Excellent

Alexey B.

Good location and nice people who own it
It was nice staying there. Good AC and very nice management.
Stayed 4 nights in Jun 2017

10/10 Excellent

Anna, Tucson Az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel near beaches and stores.
The manager was a sweet lady offered us we needed anything. The hotel itself was great i have no complaints.
Stayed 3 nights in Jul 2017
Response from Playa Azul on 19 Jul 2017
Thank you so much, we are always working to improve our service and installations. We hope you have you again. Have a very nice week!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and super friendly staff
Excellent hotel, super clean and super friendly staff. Very close to the beach, i will stay there again.
Stayed 2 nights in Jun 2017
Response from Playa Azul on 19 Jul 2017
Thanks you so much for your kid words. We hope to receive you soon again. Have a great week!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place in a secluded part of Mexico
Thie Playa reminded us of old school Mexico. It is one of only 2 or 3 places in Kino and could use an up grade in windows and doors that seal tighter. It was a good location and clean near a good beach, store and restaurants.
Response from Luz Vazquez on 22 Aug 2018
Thank you very much for your review. We are constantly improving the facilities and services to improve your next experience. We hope to receive you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. The host was really nice...............................
Response from Playa Azul on 19 Jul 2017
Thank you so much! we hope to receive you again.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is across the street from the beach.
The staff very courteous, my car was parked across from my room. Restaurants near by. My room was clean.
Hotel's rooftop
Response from Luz Vazquez on 22 Aug 2018
Thanks you so much for your review!

6/10 Okay

luke, Arizona

Disliked: Room comfort
Good place for the price
The place is not fancy but has a nice ambiance and location for the price. The room was OK and the free with fi and cable TV helped. Just remember it is an inexpensive place at the beach and you'll be fine. The beach was nice and the ocean waters were crystal clear
awesome sunset
I loved watching the fishing boats and pelicans
Response from Luz Vazquez on 22 Aug 2018
Thank you very much for your review. We are constantly improving the facilities and services to improve your next experience. We hope to receive you again soon.

4/10 Poor

sara, arizona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT A HOTEL, cold apartment with no staff
First of all, this is NOT a hotel. There is no reception desk or office. There is no lobby or common area. It is an apartment building in marginal repair. We had to wait 20 minutes for the handyman to arrive with the key to let us in to the unit. He then had to turn on the hot water, plug in the mini-fridge, find some towels & TP. There was no drinking water provided, no maps of the area, no phone in the room, none of the usual hotel-type amenities. The bathroom was grubby with a long-dead roach falling to pieces on the floor. There were 4 random cups and 2 plates and 3 spoons and no forks in the mini-kitchen, no dishsoap or sponge. There was no heat in the unit and the weather was very cold & windy; we were given a few blankets that did not smell clean. Because it was so cold, we stripped the sheet off the bed to stuff it into the cracks in the door to keep the wind from blowing in. On the plus side, the handyman & the owner (whom I only spoke to on the phone, never met) were friendly. The hot water worked, though I had to unscrew the showerhead to get a decent flow of water. Because the town is so quiet we never felt unsafe even though the apartment's locks were flimsy.
Response from Luz Vazquez on 22 Aug 2018
Thank you very much for your review. We are constantly improving the facilities and services to improve your next experience. We hope to receive you again soon.

6/10 Okay

martin, tucson AZ

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was ok close to beach only downside there is no office or front desk you have to call person in charge so he can go give you key of room same before leaving to return key and get deposit back deposit you have to pay when giving key at arrival
Response from Luz Vazquez on 22 Aug 2018
Thank you very much for your review. We are constantly improving the facilities and services to improve your next experience. We hope to receive you again soon.

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien. Muy limpi y sobre la atención del personal todo muy padre
Stayed 3 nights in May 2024
Response from Luz on 22 May 2024
Muchas gracias, nos da gusto saber que hayan disfrutado de su estancia. Esperamos poder recibirlos de nuevo pronto.

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2024
Response from Luz on 13 May 2024
Agradecemos por su tiempo de escribirnos una reseña nos complace saber que fue de su agrado su estadía con nosotros. Esperamos poder hospedarle otra vez muy pronto

10/10 Excellent

Maria z

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 3 nights in Mar 2024
Response from Luz on 14 Mar 2024
Muchas gracias por compartirnos su reseña. Es muy importante para nosotros

8/10 Good

ORLANDO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excelente lugar,
Stayed 1 night in Aug 2023
Response from Playa Azul on 12 Aug 2023
Muchas gracias Orlando! Esperamos poder recibirle pronto

10/10 Excellent

MARIA EUGENIA

Stayed 1 night in Jul 2023
Response from Luz on 2 Aug 2023
Muchas gracias por darse el tiempo para compartirnos su experiencia. ¡Esperamos poder recibirle pronto otra vez!

10/10 Excellent

Elsa Olivia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Luz on 5 Sep 2023
Muchas gracias por calificación! Esperamos poder recibirla nuevamente muy pronto. Ahora ya tenemos la opción de pago con Clip :)

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena me encanto y se la recomiendo a mis amistades y familia ❤️
Stayed 2 nights in May 2023
Response from Luz on 18 May 2023
Muchísimas gracias, ¡esperamos poder recibirlos otra vez muy pronto!