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"The staff, location and service were incredible however expensive for what it’s offering. The beds are not comfy, shower was luke warm and breakfast is decent. "

"The ski equipment rental shop and lockers are very convenient. The buffet breakfast is phenomenal too and the view from the restaurant is beautiful. The rooms are basic and a bit dark but good for a ski hotel. One issue is that we needed to carry skis everywhere, as the hotel is a walk or bus ride from the slopes and ski lifts"

"Clean and beautiful room, great housekeeping, close to the train and grocery stores, very nice breakfast"

"We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. "

"Lovely mountain chalet"

"We loved our rooms the two different times we stayed. The property and location is great. The pool and spa is nice!"

"Room was incredible. So beautiful. Highly recommend. "

"great friendly staff. very clean rooms with nice view. walkable to shops, cafes and restaurants. many choices on breakfast. only one comment that they mentioned that there is an air conditioning on rooms. but there was not. but they provided Electric fan"