โรงแรมใกล้สวนสาธารณะแบ็คครีก, ยอร์กทาวน์

"I loved the place because everything was close by"

"Clean rooms. Good breakfast."

"I love being in this hotel is super clean and the staff is amazing."

"We stopped here on the last night of a cross country drive. The lobby was neat and clean. The staff at the front desk was friendly and helpful, informing us on the in house offerings for dinner and drinks as well as other nearby options. The dinner was just ok, but saved us a trip out to find something. The bartender and restaurant staff were also nice and courteous. Our room was neat and clean. At breakfast, there were a variety of breakfast staples to select from and we had no complaints. We...

"1st of all had too wait 2hrs for my room rest was at 3 room wasnt ready till 5:30. Went to take a shower the towels was spotted with brown color stains. Ask for another set of towels same thing. They need to invest in new linen. The microwave and refrigerator had leftover food in it. Told the 2 staff members nothing ever happened. Noone came to clean the microwave and refrigerator. Poor service poor staff. I will never ever go back Good luck"

"They screwed up my bill and charged my debit card 464 dollars"

"It took a while for the ac to cool down the room since it was totally turned off when I arrived"

"this property was so dirty that my cat who I paid for went under the bed and got dirty from being under the bed underneath that bed was filthy. I’ve never seen so much dirt collected in a hotel room ever so I would never book this hotel again and I’m advising other people never to book this hotel."

"My room was clean.quite and the beds was comfortable will be back in August for sons graduation"

"I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for."

"Would have been nice if we were notified of the elevator was broken. Up on 3rd floor had to carry 5 suitcases and a cooler down 3 flights. With cleaning staff laughing about it"

"The bed was very uncomfortable coming from New York to Virginia I expected the bed to be comfortable but other than that everything was amazing"

"Bad customer service and no hospitality"

"Got bedbugs. Room smelled terrible. Big stains in the carpet"

"Not one complaint. I'll be coming back!"

"Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not...

"Our room wasn’t offered clean towels for two days. Our bed wasn’t made timely during day hours while we were out. Some receptionists weren’t very friendly: just overall experience wasn’t the best. We’ve stayed here every year for the past 3. This was the worst yet experience."

"Ok"