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"Great staff! Pool could be cleaner"

"Found bed bugs the morning we were checking out. The room over all looked clean the beds looked clean sheets had been changed but waking up the next morning my child had a lot of bites and there was a bed bug on the wall where it had climbed out from behind the head board. "

"Rooms were clean and property was too. The fitness center was down, and THE POOL WAS OUT OF ORDER!!! Breakfast was really good. But I noticed that there was never anyone at the front desk. I called and got no answer. "

"Great staff! Easy check In"

"Loved the location!! So close to the attractions we were there for! Loved how clean it was and staff was awesome!"

"Little far from Baylor but did the trick. Had waffles shaped like Texas for a quick morning bite."

"Quaint & homey style.. covered patio with rocking chairs. Staff were kind and professional. Carpet in hallways and our room looks new and clean. Establishment smells clean. Location is easy access to grocery stores, restaurants and major freeway. Price is affordable. I will be back and highly recommend this Best Western on Hwy 35 Waco."

"We will be back!!!"

"Room as so dirty we checked out of the hotel after a couple of hours. Kids feet got dirty from walking barefoot in the room, dead bugs, staples and sand burrs found on the floor. Carpet was sticky in certain spots, stained sheets and hair found in the bed upon pulling back the bedding."

"Ratings are way off. This is a very inexpensively maintained property. Staff was kind, but minimal. Hotel is more of a motel. Great for the construction workers who seemed to be working in the area. Not great for white collar. Room was dark and dirty."

"Close to shopping area and Family. Breakfast was okay.,Need more variety. Room was not cleaned during our entire stay. Staff was very friendly."

"The staff was very friendly and helpful, especially Bradley. I don't usually do the complementary breakfast, but I did this trip and was impressed with the variety of items available. I liked the quality of the bath towels and the bedding. After spending over $100 a night for three nights, the only thing I can say I was not happy with was the quality of the toilet paper and facial tissues."

"This hotel does NOT live up to Holiday Inn standards. Room smelled. Damaged items not repaired….and the bed was squeaky"

"Great location. Very cool pool access rooms. Loved it. Only downfall was the outside bar. I was told it would be open. Frida evening it was busy outside at the pool but couldn't get a drink. Had to go into the nice restaurant to get a drink and bar service there was not good. Would stay stay stay again!"

"I stayed for a week while my daughter attended line camp at Baylor. Hotel is very clean and staff was great. I worked in the lobby for 8 hours with no issues with WiFi."

"I didn't go but they and you shipped you don't refund me my money I'm very unhappy"

"Great!!!"