Suite, 1 Bedroom, Harbour View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished
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Reviews of InterContinental Auckland, an IHG Hotel

5 out of 5
InterContinental Auckland, an IHG Hotel
1 Queen Street, Auckland

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 14 reviews" "
Rating 8 - Good. 0 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Xiuli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the room is fantastic! The location is perfect! Many stores around and it's on Queen Street, the famous shopping area of Auckland. Walkable distance to a metro station, which is also a hub of many metro lines so that it's easy to go anywhere you want. Staffs are friendly and helpful. Loving experience. Would like to stay again for my next Auckland trip.
Stayed 1 night in May 2024

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location in Auckland. Staff are very accommodating and polite.
Stayed 1 night in Apr 2024
Response from DOSM on 3 May 2024
Hi RosannaThank you so much for your 5-star review which we were so very happy to receive.We will pass on your feedback to the wider team and they will be delighted to hear how much you enjoyed your stay!Warmest regardsAngela WilliamsonDirector of Sales and Marketing

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were some of the best I’ve ever encountered.
Stayed 1 night in Apr 2024
Response from DOSM on 3 May 2024
Hi JenniferThank you so much for your 5-star review which we were so very happy to receive.The team will be absolutely thrilled to hear how much you enjoyed your stay, particularly the staff who really made your stay exceptional. We look forward to welcoming you back for your next stay.Warmest regardsAngela WilliamsonDirector of Sales and Marketing

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Locstion
Stayed 1 night in Apr 2024
Response from DOSM on 3 May 2024
Hi RebeccaThank you so much for your 5-star review which we were so very happy to receive, and we agree with you that our location is unbeatable in Auckland, so we are so very glad you enjoyed it.We look forward to welcoming you back for your next stay.Warmest regardsAngela WilliamsonDirector of Sales and Marketing

10/10 Excellent

Cheryl Ann Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl, Walnut Creek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern , clean and friendly staff . We got a junior suite facing the harbor . Really enjoyed the technology by the bedside with do but disturb button , the dimmer switches and shades . Bed and furniture is very nice . The breakfast had great choices but dinner was a 1 hr and 10 min for my husbands steak .it was on a Sunday and there really wasn’t a lot of patrons dining that evening . They did take off the sides dishes on our bill
Stayed 2 nights in Apr 2024

4/10 Poor

Jason

Stayed 3 nights in Mar 2024

10/10 Excellent

Jean, Noumea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hôtel ! À proximité de tout. Service impeccable !
Stayed 5 nights in Apr 2024

10/10 Excellent

Junhyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience
I highly recommend this place to travellers who make a visit to Auckland. We came here for a honeymoon and the Best hotel experience I had in my life.
Stayed 1 night in Feb 2024
Response from DOSM on 24 Mar 2024
Thank you so much for your glowing review and our team will be delighted to hear your feedback. We really appreciate you taking the time to let us know how much you enjoyed your stay and we look forward to welcoming you back! Hopefully you can come and stay for your 1st anniversary.Thanks again The InterContinental Auckland Team