"Staff is friendly, hotel located in front of sea with nice view.
The kettle was dirty which staff changed for me on my request;
The shower wasn’t draining so after one person had shower, no one else can step in as it’s like a pool. Asked reception but no assistance provided other than “sorry”.
Bathroom floor got very wet after the shower so suggesting leaking somewhere."
"A wonderful stay over before catching the Islay ferry next morning. We loved the common rooms and patios, with other guests ready to meet you and talk. The dining room is a beautiful hlassed-in room with a great view and food. LOVED the local mussels!
Our room was in the newer section, comfortable bed and roomy bath. Only complaint was that the bathtub plug wouldn't seal, so I couldn't take a bath.
The staff were so accomodating. We would definitely come back again!"
"The hotel is certainly a representative of a time past. We couldn’t get the shower to work and since we were two sisters traveling together we really missed that shower. The view from the front steps out to the lock was awesome. The ferry was literally across the road and since we needed to take an early departure the location was perfect."
"Expedia does not tell you they don’t answer phone calls from foreign numbers & they have no front desk/ staff on site so only way to communicate is thru Expedia. I couldn’t get continental breakfast because Expedia blocks emails & they couldn’t send me payment link. No food or beverage available on site or within walking distance. Food delivery was lame, cash only & no utensils. Decent shower, bed & wifi"