Search Hotels Near Ararat Ridge Zoo, Williamstown

"This was a one night stay. Parking was good, restaurants within walking, and nice staff. The room was clean and comfortable. Breakfast was adequate. "

"How's it sound? The property being pet-friendly, along with the low $50 incidental deposit, was a plus and made traveling with our large dogs easier. The staff was friendly and welcoming, which we appreciated. However, the overall condition of the property fell well short of expectations. Cleanliness was not up to standard—we encountered an unpleasant odor in the room and found leftover items such as lids from old containers, hairs on the bed, etc. from previous guests, which is unacceptable. The room itself also was in clear need of renovation, general upkeep and in need of a good deep cleaning. Additionally, for a pet-friendly property, the lack of convenient or designated areas for dogs to use the restroom was a slight oversight and made our stay a bit difficult as we were working to avoid other pets, general guests and significant nearby traffic. We ultimately chose to check out a night early due to these issues, and no accommodations or consideration for a refund were offered for the night we chose to not stay. There were also problems at check-in with our Expedia reservation and pay-at-property arrangement that were never resolved, resulting in us being charged significantly more than expected and far more than the experience warranted. Overall, while the staff was kind and the pet policy is a positive, the property needs serious improvements in cleanliness, maintenance, and customer provided services. Based on our experience, it’s difficult to recommend staying"

"Breakfast was fresh every morning. Staff very friendly and helpful. Jets in the hot tub didn't work but it was still warm"

"This place was amazing the Staff was so so very awesome and professional attended to our needs the well the cleanliness was amazing The continental breakfast was good They stayed on top of making sure if something ran it it was replenished right away Anyone going to the ark I advise you to stay here at sunrise I would refer this place to anyone Great location to , close to lots of things But the staff was stellar Thank you guys I can’t wait to take another trip and come stay there #115 Lisa :)"

"The room was clean with a nice view. The pool was okay. Breakfast was great. It had a lot of room to hang out by the lobby. Our family had a great time staying there. The place is so close to The Ark, about a 10-15 minute drive."

"Room was dirty with significant dog hair. Room smelled like dog when we walked in. Comforter had many large stains. Staff was friendly and helpful."

"Friendly staff, parking was great. Breakfast was okay, could be improved "

"Clean environment. Good breakfast selection. The staff I encountered were friendly. Will definitely stay again on my next trip to town!"

"Room was neat and clean, breakfast was good and convenient, staff was friendly and professional. Will stay again if in the area. "