2/10
Never have I had a stay at a hotel be as stressful and frustrating as this.
When checking in, I was notified that they booked too many people and had to move us to a different hotel (lesser/motel vibes with outside door). No refund was offered upon request, they gave us some rewards points, but not enough for a free night and they could not be applied to the current stay. So, no guarantee you get the room you reserved, not even in the same building/hotel.
Then they only rebooked us for 1 night instead of the original 2 night reservation. As a result, I had to visit the front desk 4 separate times to ask why I was being prompted to check out, fix our key, etc.
Because they booked too many people there were no available parking spots. Multiple cars, including us, were circling the lot at midnight trying to find somewhere to park.
You know it's bad when you are debating driving 3 hours home after midnight because you don't want to stay the night.
If things couldn't get worse, we found a cockroach/bed bug in a shoe as we were packing up and leaving. Now we have all our things in plastic bags. Gross.
So, to avoid a headache, don't book a room at either the Baymont or TravelLodge. Save yourself some trouble and find another hotel in Appleton.
Ethan
เข้าพัก 2 คืน, มิถุนายน 2025