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Reviews of Aspen Suites Hotel Anchorage

2.5 out of 5
Aspen Suites Hotel Anchorage
100 E Tudor Rd, Anchorage, AK

Reviews

8.8

Excellent

Rating 10 - Excellent. 552 out of 1000 reviews" "
Rating 8 - Good. 321 out of 1000 reviews" "
Rating 6 - Okay. 76 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 24 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Bernard E

Liked: Staff & service, property conditions & facilities
Loud traffic
Stayed 1 night in May 2024

10/10 Excellent

BARRY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is always great. As well as the price.
Stayed 1 night in May 2024

10/10 Excellent

Kristina, Homer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in late but security was super helpful. Easiest check in I've ever had
Stayed 1 night in May 2024

6/10 Okay

Reginald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Piama

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable and the staff were friendly. The location is perfect.
Stayed 2 nights in May 2024

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 1 night in May 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities
No thanks
Stayed 6 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like staying at the aspen, however the one thing that I found was that they don’t give you paper towels or napkins, they have everything else but that. I think that if you are going to have all utensils and cooking stuff, dish soap etc you should at least put one roll of paper towels. Otherwise the stay was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Mar 2024

10/10 Excellent

Challane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and found it convenient and comfortable. Lara the room cleaner did such an amazing job cleaning the room it was spotless. Front desk was great! Also has stable Wifi and hot shower. Kitchen area and fridge was a plus. I like the big mirror with bright light. 10/10
Stayed 1 night in Mar 2024

10/10 Excellent

Rhys Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious.
Stayed 1 night in Mar 2024

6/10 Okay

Steve

Travelled with family, Travelled with partner
Liked: Staff & service
Housekeeping needs attention: our room had a stained pillowcase, full trash can and one Kleenex in the box. Halls looked as if they were not regularly vacuumed.
Stayed 3 nights in Mar 2024

6/10 Okay

Jameson

Stayed 3 nights in Mar 2024

10/10 Excellent

DOROTHY J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Starbucks!
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Travelled with family, Business traveller
No problems!
Stayed 1 night in Mar 2024

10/10 Excellent

Samara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay, kind staff, clean
Stayed 1 night in Feb 2024

8/10 Good

Kenneth

Stayed 1 night in Jan 2024

6/10 Okay

Ellen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room was moderately clean. Bed very uncomfortable. Carpets in hallway & stairs not very clean. Faucet in shower dripped all the time.
Stayed 4 nights in Dec 2023

8/10 Good

Stephanie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Mostly the front staff desk. We had trouble with our unit blowing hot on one side and cold on the other. We did inform the front desk and they took care of us right away.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jennifer L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and towels!
Stayed 1 night in Jan 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Aspen Suites are always nice. It's my go to spot if I don't have other plans. I love the full fridge for shopping since I live in a remote location. The room was dusty, but otherwise was nice and comfortable. I would definitely stay again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was outstanding , hotel clean, quite, and secure Enjoyed the hospitality and will be back
Stayed 2 nights in Dec 2023

10/10 Excellent

Tej

Stayed 6 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Room was clean and service was good.
Stayed 2 nights in Nov 2023

10/10 Excellent

william

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just a nice place. Wish the rooms had an oven.
Stayed 2 nights in Nov 2023

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Good location and clean room. No continental breakfast and a little more expensive than before but overall happy with stay.
Stayed 2 nights in Oct 2023
Response from Anna front desk on 7 Nov 2023
Hello Nicole, thank you for the rating.

10/10 Excellent

BARRY

Liked: Cleanliness, staff & service, property conditions & facilities
Price is great
Stayed 1 night in Oct 2023
Response from Anna front desk on 30 Oct 2023
thank you for your feedback! we look forward to seeing you in the near future.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient for in town or out of town travel.
Stayed 2 nights in Oct 2023
Response from Anna front desk on 30 Oct 2023
Hello Larry, thank you for rating, we appreciate it.

6/10 Okay

Donald

Disliked: Staff & service
Fire alarm went off and no staff were anywhere to be found to inform guests and/or answer questions. No emergency crews arrived and we were never informed as to why the alarm went off.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Anna front desk on 17 Oct 2023
thank you so much for your rating!

10/10 Excellent

Teralissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t think I’ve ever stayed in a cleaner hotel. The staff was professional, the room was amazing and if anything would have made this facility better, it would have been breakfast.
Stayed 5 nights in Oct 2023
Response from Anna front desk on 17 Oct 2023
We're happy to hear your stay was awesome with us! thank you, and we look forward to seeing you again.

6/10 Okay

Ronald, Homer

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Rooms seem run down and staff wasn’t very pleasant when checking in. We also requested rooms close together with family and were put two floors apart
Stayed 1 night in Oct 2023

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service is the Key
For me its all about the customer service, a big shout out to my favorite Hotel Clerk Ellen-Jean, she is amazing, and is a reminder that people with big hearts and great work ethic still exist out there in the service world.
Stayed 1 night in Oct 2023
Response from Ella-Jean on 22 Oct 2023
It is absolutely my pleasure serving you, I always believe in spreading Aloha around the world. I appreciate you and look forward to welcoming you on your next stay with Aspen Hotels.Ella-Jean

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay in Anchorage.
Stayed 1 night in Oct 2023
Response from Anna front desk on 10 Oct 2023
Hello Raquel, thank you for rating your stay with us !

10/10 Excellent

Piama

Travelled with family
I always stay here when in Anchorage because parking is always close, it’s safe, the staff are friendly, everything is always clean, and it’s centrally located.
Stayed 4 nights in Oct 2023
Response from Anna front desk on 12 Oct 2023
good to hear! thank you for your feedback we look forward to seeing you in the future :)

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Not fancy but fine…
Stayed 1 night in Aug 2023
Response from Anna front desk on 9 Oct 2023
thank you so much for your feedback!

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and affordable
Stayed 1 night in Oct 2023
Response from Anna front desk on 9 Oct 2023
awesome! thank you for taking the time to rate and comment.

6/10 Okay

Gerwin

Business traveller
Liked: Cleanliness, property conditions & facilities
Rooms along Tudor Rd. are very loud, not enough noise insulation. They only offer housekeeping after 7 nights, otherwise you need to get towels etc. at the front desk. Prices are high in September/October.
Stayed 3 nights in Sep 2023
Response from Anna front desk on 30 Oct 2023
Hello gerwin, thank you for rating, we appreciate it.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Anna front desk on 27 Sep 2023
Hello Robert, thank you for the rating!

8/10 Good

patty

Nice quite stay.
Stayed 1 night in Sep 2023
Response from Anna front desk on 27 Sep 2023
Hello Patty, thank you for the rating!

10/10 Excellent

Chong, Naperville

Stayed 1 night in Sep 2023
Response from Anna front desk on 12 Oct 2023
awesome! thank you so much for your rating!

10/10 Excellent

Terye, Juneau

Liked: Cleanliness, staff & service, property conditions & facilities
Midtown location close to bus and trails. Friendly staff. Large, clean room.
Stayed 1 night in Sep 2023
Response from Anna front desk on 24 Sep 2023
Hello Terye, thank you for rating your stay with us! were glad you enjoyed your stay

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Anna front desk on 20 Sep 2023
Thank you so much for your rating! We look forward to seeing you in the near future.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay, plenty of room, clean and convenient and quiet location.
Stayed 3 nights in Sep 2023
Response from Anna front desk on 17 Sep 2023
thank you for your feedback

10/10 Excellent

Andrea or Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place with friendly staff. Comparable to nearby national chains at a better price. We stayed the night we flew into Anchorage and the night prior to departure.
Stayed 1 night in Sep 2023
Response from Anna front desk on 17 Sep 2023
Thank you so much for your feedback! we forward to seeing you back in the future.