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"It was a first time visit in Phu Quoc for our family. We were greeted immediately and given an in depth tour of the facilities. Throughout the stay we were very pleased with the consistent, friendly service from all of the staff. The breakfast buffet was standout - a beautifully curated assortment from all cuisines. What made our visit most memorable was Sang. They helped us from the beginning and was always readily available - offering recommendations and checking in constantly to make sure we always had something to do. Their service was easily one of the most attentive and genuine we’ve ever received worldwide. Overall, a great time with a staff with your best interests at heart. Highly recommend!"