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"Great staff, very helpful and polite"

"The staff was really helpful and the place was neat and clean."

"The breakfast was terrific, the staff, very professional. Our fridge didn’t work which was pretty disappointing the next morning."

"Warm hospitality, invitation to their common spaces was like being a guest in a home, the excellent breakfasts, and the decor."

"Stayed five days. The premium location on the water in Gananoque. Some rooms are crammed into this property and really do a disservice to the potential of such a location, so a view of the water makes a huge difference in room quality. The main building is antique and idiosyncratic, so this may or may not irritate some people. Room are nice and are clean but not cleaned behind doors. Breakfast is generous and full but the competence of the kitchen staff varies. Off season, staff may play...

"Great place and great staff."

"Bugs."

"Did not used the room as advised by the staff. No parking being provided to the traveller and as such had to find something else at night. No help from the staff. All money lost because of the parking issue."

"The room was clean but the heat/AC unit did not work. Was very cold and couldn't get the heat on. Breakfast was very good and breakfast staff were excellent and very helpful."

"Hotel was very accommodating. We were travelling across Canada and they let us get in our room two hours early. They even gave us a special room that had more space in it because we were a small family Great service and a smile on everybody’s face!"

"The grounds grounds well kept. Our room was adorable. Had a lot of character. Bed was comfortable. Bathroom was updated for such a historic home. I can't say enough about the breakfast provided very tastefully done. A Lot of small touches. I would highly recommend this hotel. The location is convenient with the ability to walk down to the river and and restaurants"

"My second stay here. Absolutely beautiful property. Great patio and amazing restaurant. Breakfast dropped off at your room. Cheese, fruit, baked goods and proseco!"

"We stayed 2 nights, zero issues. They could use a hallway carpet change and more tables in breakfast area.... but otherwise, all good, comfortable, decent breakfast, good coffee and close to waterfront. We would stay there again. Helpful, friendly staff."

"Ok"

"The hotel is okay. We didn’t get the room we had booked online."

"Friendly staff & good service. Expensive but seems like all hotels in the area were overpriced for what you get."

"Great stay"

"Breakfast was a very nice touch to start the day."

"Stay was good. I wish I could use the pool, but unfortunately it was closed for maintenance."

"Clean room with great views and a very comfortable bed. We enjoyed our stay, and will be back. "