Modern comforts meet convenience in this upscale Turksib District stay, where tour assistance, airport shuttles, and continental breakfast make travel easier
Royal Palace Hotel welcomes travelers with a warm atmosphere in Turksib District. Guests connect with free in-room WiFi, enjoy meals at the on-site restaurant, and relax with drinks at the bar. Business travelers appreciate the functional meeting rooms available.
Located in Jetysu District, a neighbourhood in Almaty, Royal Palace Hotel is near theme parks. Almaty Opera House and Kazakhstan Independence Monument are local landmarks, and some of the area's activities can be experienced at Central Park of Culture and Leisure and Kok Tobe Cable Car. Looking to enjoy an event or a game while in town? See what's happening at Hippodrome or Almaty Central Stadium. Visit our Almaty travel guide
Zhansugurov av., 178, Almaty, 050066
What's nearby
28 Panfilov Heroes Memorial Park
7 min drive - 5.4 km
Gabit Musrepov Kazakh Theatre for Children and Youth
6 min drive - 4.6 km
MEGA Park
6 min drive - 5.0 km
Panfilov Park
7 min drive - 5.8 km
Zenkov Cathedral
7 min drive - 5.8 km
Getting around
Almaty Station
9 min drive
Almaly
15 min drive
Almaty (ALA-Almaty Intl.)
28 min drive
Restaurants
KFC
3 min walk
Гламур
18 min walk
Место Встречи
2 min walk
Кульджа Хого
4 min drive
У Алима
6 min drive
About this property
Royal Palace Hotel
Hotel located in Jetysu District
Dry cleaning/laundry services, a bar and conference space are just a few of the amenities provided at Royal Palace Hotel. Free in-room WiFi and a restaurant are available to all guests.
Additional perks include:
Free self-parking
Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and tour/ticket information
Luggage storage, a 24-hour front desk and a banquet hall
Room features
All 72 rooms boast comforts such as bathrobes, in addition to thoughtful touches such as free WiFi and safes.
24-hour return airport shuttle on request for a surcharge
Free uncovered self parking on site
Limited on-site self parking
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: KZT 3,500 for adults and KZT 3,500 for children
A bar/lounge
A restaurant
Family friendly
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
1,927 square feet of conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No lift
More
Banquet hall
Built in 2009
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Shower
Slippers
Towels provided
Entertainment
TV with cable channels
Food and drink
Free bottled water
Minibar
Refrigerator
More
Desk
Iron/ironing board on request
Safe
Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for KZT 9000.0 per day.
Payment types at the property
Important information
Optional extras
Fee for continental breakfast: from approximately KZT 3500 for adults and from KZT 3500 for children
Airport shuttle fee: KZT 5000 per vehicle (one-way, maximum occupancy 11)
Airport shuttle fee per child: KZT 5000 (one-way)
Rollaway bed fee: KZT 9000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
We should mention
This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Property is also known as
Royal Palace Almaty
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel
Royal Palace Hotel Almaty
Royal Palace Hotel Hotel Almaty
Frequently asked questions
Is Royal Palace Hotel pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Royal Palace Hotel?
As of 8 Mar 2026, prices found for a 1-night stay for 2 adults at Royal Palace Hotel on 9 Mar 2026 start from ฿2,218, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Royal Palace Hotel?
Self-parking is free at this property.
What time is check-in at Royal Palace Hotel?
Check-in begins at 2:00 PM.
What time is check-out at Royal Palace Hotel?
Checkout is at noon.
Does Royal Palace Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of KZT 5000 per vehicle applies.
Where is Royal Palace Hotel located?
Located in Jetysu District, this hotel is 2.7 mi (4.3 km) from Gabit Musrepov Kazakh Theatre for Children and Youth and 2.7 mi (4.4 km) from MEGA Park. Hippodrome and 28 Panfilov Heroes Memorial Park are also within 6 miles (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Royal Palace Hotel Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a decent stay overall, but a couple of things could be improved. The rooms aren't soundproof, so I was often woken up in the middle of the night by the sound of doors banging from outside. Also, the AC in our original room wasn't working well, and we had to request a room change.
That said, the rest of our experience was great. The staff were very helpful and accommodating, which we really appreciated.
Francez April Jane Berciles
Stayed 5 nights in Aug 2025
2/10 Terrible
Andrey
17 Jul 2025
Liked: Cleanliness, staff & service
The hotel was very old and I requested a non-smoking room however my room smelled like a smoking room. My windows were street view and I could hear the cars all night long. Also there was karaoke till 3:00 a.m. in the morning at the hotel. I wasn't able to get a good night's sleep.
I used this hotel as a transit hotel and stayed for 10 hours. It was about 30mins away from the airport. The room was clean and comfortable and great value for money.
This was an overnight stopover between flights. Location of the hotel was in reasonable distance away from Almaty airport and was very reasonable for the cost of a 1 nights stay.
I agree with previous comments regarding this hotel where I would not book this hotel if you were planning to use this hotel as a base exploring Almaty and surrounding areas, however would recommend for an overnight stopover between flights.
Graham
Stayed 1 night in Dec 2020
6/10 Okay
Fazliddin
4 Sep 2018
Average
Real three star hotel. Room was clear, though, the staff was very much friendly and supportive. Airport shuttle service was very much useful too.