Staff was very helpful. Everything was clean and tidy. Elevator is slow and small, though easy stairs to get around.
Kyle
เข้าพัก 2 คืน, มิถุนายน 2025
6/10 พอใช้
Glenn
เดินทางกับคู่รัก
23 มิ.ย. 2025
ชื่นชอบ: ความสะอาด
Very convenient to the main area of Aix en Provence. Small room made larger by a high ceiling. Bathroom was ok. It was perfect for 3 nights, much more would have been too much.
Right in the heart of AIX yet very quiet for sleeping. You cannot get to the hotel by car. There is a parking garage just a few minutes walk and then everything else you could want to see or do is walkable. The hotel is absolutely gorgeous inside. The concierge was extremely helpful with restaurant recommendations. Breakfast isn't included but well worth the extra price. The third floor is not accessible by elevator so make sure you specify any physical issues when booking as the stairs are steep and circular. No issues for us; just added to the charm of the entire experience. Highly recommend!!
Staff was exceptionally nice and helpful. It’s a beautiful building (old monastery) in the ❤️of Aix.
If you drive, be prepared to park in a parking garage and walk a short distance. Definitely worth it.
And take Le Bus around the area.
Nice quiet hotel in a former convent. Room was nice, better for a single if you have lots of luggage, but very acceptable. Front desk very helpful, and did laundry on site for us twice. Did not try the breakfast option but it was offered in a nice dining area. Hotel has easy walking access to restaurants, historic sights, taxis, and train station.
The hotel is lovely. The staff is pleasant and helpful. It is a short walk from the train station; the surrounding area is filled with great restaurants and shopping. The major sites are all within easy walking distance.
The lobby is beautiful and accessible to use. The room was small but nicely decorated. The breakfast is a great value. The shower water drain was stopped up after one shower. The staff excellent, but we did not like the 5.80 euros compensation energetique added to our bill. We didn't notice it until we got home.
We enjoyed the beautiful old building, the quiet and appropriate decor in the lobby area, welcoming staff who attending to our small requests promptly.
We really enjoyed our stay in Aix @ des Augustins. The location was excellent - right off Cours Mirabeau and a wonderful little square with restaurants and pubs. A little rocky start as the room with terrace I booked (via description and pictures) did not exist. I’m not sure if this was an error on Expedia or hotel description of rooms; but, I was disappointed upon arrival. We were given the deluxe room that I booked, but no terrace, just windows. I was offered the comfort room with a terrace the next morning, but the room and bath were extremely tiny and there is no elevator to the third floor. We stayed in the larger room, which was a wonderful size (with sofa and twin bed) (also the bath). With the rain, we weren’t likely to use the terrace anyway. The bath has a huge jetted tub with handheld shower and no glass, so not easy to shower. Some noise from rooms above. Carpet in room a little worn, but everything seemed clean. Bonus: the room had both a coffee pod machine and kettle for tea - website had said these only bailable in common areas, so a big plus! Beautiful common areas and very receptive and helpful staff. Would definitely recommend this hotel in Aix!