6/10 Okay
Verified traveller
23 Dec 2016
Liked: Staff & service
Disliked: Room comfort
Unreliable hot water for showers
This hotel, for the most part, meets basic needs, with the exception of hot water for showers. This was a complaint shared by the occupant of the room next to mine, so this is not just a problem constrained to my room. The variables involved in getting hot water for a shower includes some unknown combination of the following variables:
(1) calling the front desk to verify that the boiler has been activated (perhaps for the entire hotel: the staff have admitted that there is some issue with what I *interpreted* to be a centralized water boiler),
(2) a switch in the bathroom that may or may not be related to hot water availability,
(3) luck as to whether a stream of hot water may suddenly go cold, as happened to me when a staff came up to troubleshoot the situation, hot water eventually came on, but disappeared not long after that staff left my room.
This has resulted in luke-warm (at best) showers after one has spent time leaving the tap running and divining what one might have done wrong. Having customers waste water in this manner is not a sustainable practice, and is just plain irritating.
