โรงแรมใกล้Achievable Dream Tennis Center, Newport News

"The room was neat and clean. The location was the best thing because it was near everything. The staff were not the friendliest and acted like you were bothering them. There was a young lady who was kind of rude and condescending. I was able to relax but probably won’t go there again because they lack manners and good customer service."

"They had smoking rooms and non-smoking rooms we went into the smoking first and it looked like they threw the box springs in mud and just put them back in the room. We went to the non-smoking room on one bed obvious dog hair all over I have pictures and the other bed had been used. If I didn't have to give any stars they would have got zero. Unless you are absolutely desperate no matter of fact sleep outside."

"The property was in transition from Marriot. The phones did not work in half the rooms. The breakfast was almost non existent. They ran out of toilet paper. Had to request from another hotel. The ice machine did not work. Did not have enough towels and wash cloths in the room. They tried to over charge me $150 on my reservation. I had to fight to get correct price. You could see where they were still working on change over. Equipment was still in hallways.Tgey had no facial tissues in rooms....

"The room was not cleaned, there were stains and food debris on the sheets, clear signs of bedbugs being present, all metal surfaces were rusted over, the mattresses were damp and sticky, the "staff" was a video kiosk that connected to a call center. Even after not staying in the room at all, and alerting the "staff" of all the issues and that I wanted to cancel my stay (I wasn't in the room for more than 10 minutes before deciding to leave) they refused to refund my money unless they showed me...

"I like how friendly the staff is honestly and how close the shops are across the street"

"Staff was amazing. Room was soo clean. This is an animal friendly hotel and I knew that before booking, but this is also from the reviews the best hotel in town. I’m very impressed at the fact that you could not find dog hair anywhere in this room. It was extremely clean. Only thing is you could definitely smell prior dog in the room. And I am allergic to dog hair so I could definitely feel it in the air which irritated my skin. But again I feel like that’s definitely on me and I knew It was a...

"My husband stayed for one night due to working. Continental breakfast is honey buns. A bunch of honey buns. The coffee looks like tea. Just be prepared."

"No morning coffee"

"The customer service was excellent. The individual went out of his way to get me a room on a bottom floor for a handicap person. He was incredibly helpful and very kind. The room was clean, including the hotel amenities very impressed. Thank you for the great da"

"hotel stay was very nice ! Staff was excellent will stay again when im in town !!"

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"Staff was friendly. The room was spacious and clean. It was only a few minutes away from the Coliseum and the food spots"

"If you’re on a budget then suck it up and use them but be prepared for hardship. It smells like smoke and urine. No overnight room service for towels or etc. Breakfast is sad. Not recommended for families or children young in age. They will do their best to make things work. Pool needs to be cleaned. Otherwise housekeeping staff is fantastic!!!"

"Suites are spacious. Front desk was very gracious and friendly. After a very long travel day, check in and out could not have gone smoother."

"Everyone was super helpful and nice! I will stay again."

"is for locals ! Spend the extra money! ( if you can) “clean towel” stained also had a long dark hair on it, shower curtain covered in mold. there wasn’t even a toilet paper holder. I could go on but I will not."

"1st of all had too wait 2hrs for my room rest was at 3 room wasnt ready till 5:30. Went to take a shower the towels was spotted with brown color stains. Ask for another set of towels same thing. They need to invest in new linen. The microwave and refrigerator had leftover food in it. Told the 2 staff members nothing ever happened. Noone came to clean the microwave and refrigerator. Poor service poor staff. I will never ever go back Good luck"

"It was a very nicely presented hotel."

"I loved the location. As well.as the serenity of the area. The center garden was quaint and enjoyable. You can walk to the beach. The water was super hot and I truly loved that. Nice to have a fridge and microwave. The owners were super friendly and kind. Price point was excellent. Great place and I will definitely stay again."

"I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for."