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"When asked for an upgrade due to water issues, this was accomadated"

"It was great to park underground"

"It’s a downtown hotel but it’s a very good one"

"Not the nicest area of town, but the hotel was clean and quiet and my vehicle didn’t get broken into. It was a win in my books. "

"The staff was amazing, and it was a good location for me to go to work."

"Great staff, clean and friendly. Beautiful lobby restaurant with fireplace. "

"I loved watching their TV"

"The room was very nice for the price point - would highly recommend staying here"

"Clean"

"The only complaint I have is they do not have hot choco! Other than that, we had a fantastic stay. The room is clean, the pool is great, and the staff are very kind and helpful. "

"Rooms are small and front desk was less than accommodating. You can get much nicer rooms in this price range."

"Check in was pleasent. Free parking. Breakfast was very good, can't bring it to your room but there was plenty of hot and cold food. Room has Dove products which is a bonus. Bath tub floor is NOT flat, was hard to turn around, very easy to slip and fall, the floor is like a "V" shape. Part of the second floor smelt like smoke. Bed was comfortable and room was clean. "

"Our room was under renovation,our floor not even mop.everything was in dust.we can’t even walk in our socks because of dust "

"The bathroom was clean and well maintained. The main room looked like they forgot to vacuum as there was stuff on the carpet. Bed was clean and comfortable. Breakfast could have had a little more choices but had the basics for a continental breakfast."

"Clean and friendly "

"Friendly staff. Hotel under renovations, but kept tidy. Breakfast was satisfactory considering not a full hot meal due to Reno. Close to restaurant fast food and Keg right next door along with other sit down close by. With several grocery stores minutes away. 10 minutes to airport and Co-operative 6 arenas and Mosaic Stadium. "

"Good place "

"The breakfast was good and filling there were ample options. The hot tub was very hot and enjoyed. Room was clean and comfortable"