Exemplary guest service characterises every 5-star hotel in Hua Ngom. From the minute you arrive, staff attend to your every need, whether offering luggage assistance and storage or providing in-room beauty treatments. On top of that, hotels must offer upscale conveniences to obtain a 5-star rating. These can include luxury bathrooms, an on-site spa, pools, gourmet kitchens and knowledgeable concierge.