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Neues Schloss Privat Hotel Zurich, Autograph Collection

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Luxury
5.0 star property
8.6

Excellent

Sophisticated retreat by Zurich's lake

Steps from Zurich's serene lake, this elegant hotel offers a sophisticated urban retreat. Delight in spacious rooms, exceptional service, and a non-smoking lobby for a refined experience.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is ฿17,103
฿18,043 total
includes taxes & fees
7 Jun - 8 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Terrace

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Balcony

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Terrace

Suite, 1 Bedroom, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Terrace

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Corner (Balcony)

Suite, 1 Bedroom, Corner (Balcony) | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Corner (Balcony)

  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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฿17,961 total
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7 Jun - 8 Jun
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About the area

Located in Zürich Center, a neighbourhood in Zürich, Neues Schloss Privat Hotel Zurich, Autograph Collection is near a train station and near the beach. Tonhalle Zurich and FIFA World Football Museum are cultural highlights, and some of the area's notable landmarks include Buerkliplatz and Bahnhofstrasse. Fraumuenster and Paradeplatz are two other places to visit that come recommended. Discover the area's water adventures with sailing, boat tours and swimming nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Zürich travel guide
Map
Stockerstrasse 17, Zürich, ZH, 8002

What's nearby

  • FIFA World Football Museum
    FIFA World Football Museum
    5 min walk - 0.4 km
  • Bahnhofstrasse
    Bahnhofstrasse
    5 min walk - 0.4 km
  • Paradeplatz
    Paradeplatz
    6 min walk - 0.6 km
  • Fraumuenster
    Fraumuenster
    8 min walk - 0.7 km
  • Lindenhof
    Lindenhof
    11 min walk - 1.0 km

Getting around

  • Stockerstrasse Tram Stop
    4 min walk
  • Zürich Limmatquai Station
    15 min walk
  • Zurich Airport (ZRH)
    32 min drive

Restaurants

  • The Lobby Lounge
    2 min walk
  • Starbucks
    5 min walk
  • Bar Nocciolina
    5 min walk
  • Parkhuus
    2 min walk
  • Ristorante 33
    4 min walk

About this property

Neues Schloss Privat Hotel Zurich, Autograph Collection

  • Luxury hotel near FIFA World Football Museum
  • Located close to Tonhalle Zurich and Buerkliplatz, Neues Schloss Privat Hotel Zurich, Autograph Collection provides a terrace, dry cleaning/laundry services and a bar. Indulge in a massage at Fitnesspark & Wellness Stockerhof, the on-site spa. The on-site Mediterranean cuisine restaurant, Castellan´s, offers breakfast, lunch and dinner. In addition to conference space and a hot tub, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
  • Other perks include:
    • Buffet breakfast (surcharge), valet parking (surcharge) and an electric car charging station
    • Access to a nearby health club, a 24-hour front desk and tour/ticket information
    • A lift, multilingual staff and free newspapers
    • Guest reviews speak well of the overall condition
  • Room features
  • All 57 rooms include comforts, such as premium bedding and air conditioning, as well as perks, such as separate sitting areas and bathrobes.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Bathrooms with designer toiletries and hairdryers
    • Wardrobes/cupboards, separate sitting areas and mini fridges

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CHF 42 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Castellan´s

Things to do

  • Full-service spa

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 409 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1930
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Mobile key entry
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 70.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 42 per person
  • Valet parking fee: CHF 42 per day
  • Pet fee: CHF 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Frequently asked questions

Is Neues Schloss Privat Hotel Zurich, Autograph Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 50 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Neues Schloss Privat Hotel Zurich, Autograph Collection?

As of 6 Jun 2026, prices found for a 1-night stay for 2 adults at Neues Schloss Privat Hotel Zurich, Autograph Collection on 7 Jun 2026 start from ฿17,103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Valet parking is available for CHF 42 per day.

What time is check-in at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Neues Schloss Privat Hotel Zurich, Autograph Collection?

Checkout is at noon.

Where is Neues Schloss Privat Hotel Zurich, Autograph Collection located?

Located in Zürich Center, this luxury hotel is within a 10-minute walk of Tonhalle Zurich, FIFA World Football Museum and Buerkliplatz. Bahnhofstrasse and Paradeplatz are also within 10 minutes. Stockerstrasse Tram Stop and Rentenanstalt Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Neues Schloss Privat Hotel Zurich, Autograph Collection Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 169 out of 346 reviews
Rating 8 - Good. 120 out of 346 reviews
Rating 6 - Okay. 38 out of 346 reviews
Rating 4 - Poor. 13 out of 346 reviews
Rating 2 - Terrible. 6 out of 346 reviews

Reviews

Verified

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pristine, new and in a very clean condition. Modern amenities and a great downtown location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice in a great location!
Stayed 1 night in May 2026
Verified

10/10 Excellent

Nazila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff Very helpful and friendly We had a great stay
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Frank

A most wonderful hotel in a terrific neighborhood within walking distance of the lake. The rooms are very spacious, beautifully designed and elegantly decorated. The bed was extremely comfortable and the bathroom with walk-in shower and enough room for a stool was accommodated two sinks and plenty of good quality towels. The staff was delightful, prompt and super efficient. Room and maid service were excellent. Breakfast at CH 42 seems expensive .But for us it is THE Go -TO address in Zurich. Emily Vogl For us It is THE go -to address in Zurich
Stayed 4 nights in May 2026
Verified

8/10 Good

Ade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Zantae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has GREAT staff, they are very accommodating and helpful. Enjoyed my stay and would definitely recommend!
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

We really enjoyed our stay ! Great rooms , very friendly and helpful staff , great facilities and location . We will definitely return to this gem of a hotel !
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Warm welcome and great staff and service!
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in the heart of Zurich downtown and next to the lake. Very clean and comfortable beds. I would stay there next time for sure
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

JNS

Liked: Cleanliness, staff & service, amenities
Good morning, I stayed at the hotel from the 25th to the 29th and would like to thank you for the excellent stay. At check-out, a payment of CHF 105.50 was made; however, I did not receive the receipt. Could you please send it to me? For your reference, here are the booking details: Hotels.com itinerary: 72069838315572 Guest name: Antoine Abouhamad Thank you in advance for your assistance. Kind regards, Antoine Abouhamad
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Navdeep

Liked: Cleanliness, property conditions & facilities
One receptionist was very rude (Red haired Polish lady).That’s all. Expect more from five star hotel staff.
Stayed 3 nights in Jul 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Poor Quality Hotel, Stay Away from this One

Stay Away from this hotel. This is at best a 3.5-star hotel, not the 5-star listed here. There is no air conditioning to speak of, rooms were at best at 27 degrees C at night. The staff is wonderfully polite though, but would be good if they would not lie about not being able to fix the air conditioning and rooms not being ready -- when the rooms actually were ready. Overall, a poor quality hotel and no reason to stay here if you have other choices.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Todd

Liked: Cleanliness, staff & service

Good location No AC

Staff was good Extremely disappointed that our hotel charged us extra for a suite yet had no real working air conditioning Room would not go below 22 C
Stayed 5 nights in Jul 2023
Verified

6/10 Okay

Odilon

Liked: Staff & service

Cheiro ruim no quarto

Bom atendimento, porém o quarto tinha um cheiro horrível entranhado no tapete, velho, precisando trocar. Box minúsculo. Muito fraco para ser 5 estrelas.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Shinya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
会議室のサービスも素晴らしかった。また利用したいです。
Stayed 3 nights in May 2024
Verified

6/10 Okay

Manuel

Liked: Cleanliness, room comfort
Extremamente decepcionado, Na chegada o quarto não estava disponível e pedi um late checkout de 1:00 horas e apesar do hotel não estar lotado foi negado. Falta de gentileza total!!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Burghard

Liked: Cleanliness, property conditions & facilities

Le Château

Déja pas de service porter / voiturier etc à l’arrivée 20h, room 2 lits réserve par erreur, changement en king en downgrading de 21 â 15m2 sans récompense ni geste commercial. Pour le service il y a mieux pas loin. Si non, placement idéal pour tout activité. Parking sur place(!) et excellent petit déjeuner.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location, near the lake. The people working at the hotel were great. I recommend it.
Stayed 4 nights in May 2022
Verified

10/10 Excellent

saulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

otimo em Zurich

Muito boa localização, staff muito atencioso e sempre pronto para recomendar e orientar o hospede
Stayed 1 night in Apr 2022
Verified

4/10 Poor

abdulrahman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
about the A/C in the room is very bad and not change for me the room he keep me in same room and not give me anything to make me happy.
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modernes Stadthotel Nähe Tonhalle und See

Freundliches Personal, sehr aufmerksam. Komfortables Zimmer, sehr gute Lage unmittelbar bei Tonhalle und Kongresshaus, ruhig.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Magnifique hôtel, calme, chambre agréable et spacieuse. La literie était parfaite et le personnel au petit soin.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trotz des schwierigen Kontextes -Corona- wunderschöne Tage in Zürich gehabt. Das Zimmer war großzügig, für 3 Personen in Ordnung. Es hat an nichts gefehlt.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

Booked a one night stay-cation and used the room during the day as part of a bachelorette celebration. The staff went over and above in providing extra refreshments for the celebration and was very accommodating to my requests.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice service but rooms need help

The bathroom was so small my husband literally couldn’t use the facilities without very awkward positioning. The air was broken and we couldn’t adjust the heat down, which made it impossible to sleep at night, and since it was below freezing at night, was too cold to open the window to cool down the room. Employees are excellent though.
Stayed 2 nights in Feb 2020