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"Shower did not work an bathroom were not clean and "

"Uninterested staff with poor knowledge in English. Poor restaurant for other food than breakfast with poor, uninterested service and bad food. When served a well done steak instead of medium rare the response of my complain was that the chef had used his thermometer which showed correct finish. Breakfast was ok for a hotel of this category except very poor coffe and horrible orange juice."

"Terrible communications. Requested checkin instruction 3 times each of the 3 days before my arrival in Poland without any reply. I had to phone the office when I arrived in the city 2 hours before checking in to find the apartment and get instructions for access. Then the instructions and codes given were incorrect and I was locked out of the apartment block. Was unable to get through on the phone, just got a Polish voicemail message, but was eventually able to get the problem solved on...

"Very nice hotel with nice staff! Very central, and quet area. Noce resaurant with good food and wine."

"Friendly and helpful staff, spacious and well designed room, great breakfast "

"There was very bad smell in the "

"Bedding smelled like perfume and needs to be replaced. Loud music from 6 am to 8 am and strsnge noises. Little communication from jotel."