Dear Natthayar,Thank you for sharing your feedback and we are sorry for inconvenience you have faced during your stay.We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we will try to provide you better experience.Once again, thank you for your feedback and we look forward to welcome you again.Best Regards,Wa Wa KhineDirector of Guest Experience

First of all, it was our pleasure to have you stay with us at Novotel Yangon Max, we are all very pleased with your comments, thank you for writing on expedia.com. The way you have highlighted the service, location and facilities really gives confidence to the team, they certainly work hard each day to please every guest, we are glad this was the case during your stay. Thank you once again for staying with us, it was a pleasure to meet you and we all hope you will return to us again soon. Warm Regards, Amanda PEARL, Marketing & Communication Manager

We are very pleased to read that you liked the pool as well as our pillow. You can even order your favorite one from our pillow menu during your next visit. See you soon, warm regards,

Thank you for taking the time to rate your recent experience at Novotel Yangon Max. Delighted that you had a pleasant stay with us. We look forward to welcoming you again. Warm regards, Nathalie - Director of Marketing.

First of all, it was our pleasure to have you stay with us at Novotel Yangon Max, we are all very pleased with your comments. The way you have highlighted the room, the service and the breakfast experience give confidence to the team. We will make sure to share with them.Keep spreading the good words about the hotel! Warm regards, Nathalie

Many thanks for taking the time to share your recent experience at the Novotel Yangon Max. Glad that you were greatly impressed by the excellent quality of our staff. Your kind words of appreciation will be shared internally as words of encouragement. We look forward to welcoming you again at the hotel during your next visit in Yangon. Warm regards,

Many thanks for taking the time to share your experience with us. Glad that you found the food delicious at the restaurants, you enjoyed the comfort of our rooms and appreciated the quality of service which we provided to you. We look forward to welcoming you again soon at the Novotel Yangon Max. Warm regards, Nathalie Leung Shing - Director of Marketing

Many thanks for sharing your experience at the Novotel Yangon Max. Although the hotel is away from downtown Yangon, it allows our guests to escape from the hustle and bustle of the city and have a quiet retreat. Warm regards, Nathalie Leung Shing - Director of Marketing

Thank you for taking the time to review your recent stay at the Novotel Yangon Max. Please be informed that Le Cellier wine bar and restaurant at Novotel Yangon Max is now open. The rooftop restaurant has a breathtaking view of Shwedagon Pagoda. Thought I should let you know so that you can look forward to a new dining experience during your next visit in Yangon. Warm regards, Nathalie Leung Shing Director of Marketing

Dear Pimjai, It is very important for us that our guests leave the hotel with a smile. Kindly accept our sincere apologies if we did not fully meet your expectations. I will bring up the payment issue and check-in process to the attention of the front office manager for further improvement. Please rest assure that safety is our top priority at Novotel and we shall look into the areas for improvement for the bathroom design and amenity. Many thanks for recommending the room service for its tasty food selection and efficient service. Warm regards, Nathalie Leung Shing - Director of Marketing

Dear Sarinya, Thank you for the 5 star review. Delighted to read that you had a very good experience at Novotel Yangon Max. Thank you for choosing our hotel and we look forward to welcoming you again very soon! Warm regards, Nathalie Leung Shing Director of Marketing

Dear Lon,Thank you so much for your kind words! We're thrilled to hear that you love our hotel. It means a lot to us that you had a wonderful experience, and we can't wait to welcome you back for another fantastic stay.Warm regards,Wa Wa KhineDirector of Guest Experience

Dear Yusuke,Thank you for your kind review of Novotel Yangon Max. We are delighted to read your review and we truly appreciate. At Novotel Yangon Max, we strive to ensure that all guests have an enjoyable stay with us and it is rewarding to hear this reflected in your review. We hope you had a pleasant time with us and look forward to the next opportunity of welcoming you back again soon.Sincerely,Wa Wa KhineDirector of Guest Experience

Dear Valued Guest,Thank you for taking the time to share your experience with us. We understand that water supply and soap can be a contributing factor to your satisfaction and we take this feedback seriously. At Novotel Yangon Max, we strive to provide an unforgettable dining experience for all of our guests, and we are continuously working on ways to ensure that each guest has a pleasant stay with us. Again, thank you for your feedback and we hope to welcome you again soon!Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Lazum,Thank you for your kind review of Novotel Yangon Max. We are delighted to read that you found our services both clean and excellent. At Novotel Yangon Max, we strive to ensure that all guests have an enjoyable stay with us and it is rewarding to hear this reflected in your review. We hope you had a pleasant time with us and look forward to the next opportunity of welcoming you back again soon.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Eduardo,Thank you for your kind review! We are delighted to hear that you enjoyed our great service. At Novotel Yangon Max, we aim to provide our guests with the highest quality of service and strive to ensure that they have the best possible experience while staying with us. We appreciate your feedback and hope to welcome you back in the near future.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Kee Sang,Thank you for taking the time to leave a review. We are so glad to know that you had an excellent experience with our services at Novotel Yangon Max. We strive to provide our guests with the highest quality of services and take pride in seeing our efforts appreciated. At Novotel Yangon Max, we value your feedback and will continue to do all we can to ensure every guest's stay is pleasant. Again, thank you for your kind words and we hope to welcome you again soon.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Paing,Thank you very much for taking the time to share your recent experience at Novotel Yangon.It is always a pleasure to receive the feedback. While I wish you had a better experience, it is the feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Once again, thank you so much for your kind review and looking forward to welcome you back.Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Alexander,Thank you for taking the time to leave us a review. We are delighted to hear that you like 24 hour convenience store. At Novotel Yangon Max, we strive to provide our customers with the highest levels of comfort and convenience so we're pleased to know that you had a positive experience with us. We look forward to welcoming you back in the near future. Thank you again for your feedback.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Johann,Thank you for taking the time to leave a review. We are so glad to know that you had an excellent experience with our services at Novotel Yangon Max. We strive to provide our guests with the highest quality of services and take pride in seeing our efforts appreciated. At Novotel Yangon Max, we value your feedback and will continue to do all we can to ensure every guest's stay is pleasant. Again, thank you for your kind words and we hope to welcome you again soon.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Kihong,Thank you for your kind words! We are delighted to hear that you enjoyed our great service. At Novotel Yangon Max, we aim to provide our guests with the highest quality of service and strive to ensure that they have the best possible experience while staying with us. We appreciate your feedback and hope to welcome you back in the near future.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Kee Sang,Thank you for sharing your feedback and your stay with us.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Once again, thank you so much for your kind review and looking forward to welcome you back. Best Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Eduardo,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience. It is important for us that our guests at Novotel feel safe and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Nuttakul,Thank you very much for your kind review and stay with us.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Once again, thank you so much for your kind review and looking forward to welcome you back. Best Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Miock,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel safe and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Vinicius,Warm Greeting from Novotel Yangon Max!Thank you for sharing your experience and we appreciate for mentioning good and bad.We are glad that you were happy with service provided by our staff and we are sad to know that TV did not work well in your room. We will look into it to improve in future.Once again, thank you for sharing and we look forward to welcome you again.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Alissa,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel safe and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Tushar,We are very delighted to hear that you had a remarkable experience and satisfied with the quality of service and the pool, the breakfast.I am sure that your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Once again, thank you so much for your kind review and we look forward to welcome you back to Novotel Yangon Max…Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear SHUNSUKE,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel safe and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Mr.See Mun,Thank you for your stay and sharing your experience. We are sorry for inconveniences caused during your stay.While I wish you had a better experience regarding TV, it is the feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Once again, thank you so much for your kind review and looking forward to welcome you back.Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Tay,Thank you so much for your stay as well as your feedback about our hotel.Delighted to hear that you enjoyed our spacious suites and had a pleasant time at Novotel. Once again, we thank you for your valued feedback. We look forward to welcoming you again during your next visit in Yangon.Wa Wa KhineDirector of Guest Experience

Dear Nai,Thank you for your kind review and your stay with us.We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Min,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Tong,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear DONGSHIN, Greeting from Novotel Yangon Max!Thank you very much for taking the time to share your recent experience at Novotel Yangon Max.We are delighted to hear that you enjoy your stay, facilities and services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Once again, thank you so much for your kind review and looking forward to welcome you back. Best Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Sze Wan,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending the breakfast and service. It is important for us that our guests at Novotel feel welcome and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Brenda,We are delighted to hear that you enjoyed your stay, facilities and services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Once again, thank you so much for your kind review and looking forward to welcome you back. Best Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Vikram,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max except carpet. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel welcome and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Sungsik,Thank you very much for taking the time to share your experience at Novotel Yangon Max.We are delighted to hear that you enjoy your stay, facilities and services. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.Once again, thank you so much for your kind review and looking forward to welcome you back. Best Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Ma Me Me Tun,Warm Greeting from Novotel Yangon Max!We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience. It is important for us that our guests at Novotel feel welcome and happy and your satisfaction is our biggest achievement.Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards,Ms.Wa Wa KhineDirector of Guest Experience

Dear Charlotte,Thank you for your feedback and your stay with us. We are glad to know that you and your family had good time together for birthday. Your praise for service and facilities will make other guests who has plan to visit Yangon and we truly appreciate.Once again, thank you so much and looking forward to welcome you back in future.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Matthieu,First of all, thank you for your stay and feedback for us.On behalf of our team, please accept our apology. I have asked details with Front Office team and understand your feedback for us to improve on it.I appreciate you share it with us and it encourages us to improve the service which is the most important.Thank you so much for your feedback and we have looked into it and taken necessary steps.We hope to welcome you back in future .Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Mr.Takatsugu,Greeting from Novotel Yangon Max!Thank you for your stay and kind review about your experience at Novotel.We are sorry for noise experience you faced and we will look into it how we can improve for our guests.Once agian, thank you so much for your feedback and we look forward to welcome you back.Best Regards,Wa Wa KhineDirector of Guest Experience

Dear Ma Thandar, Greeting from Novotel Yangon Max! Thank you for sharing your stay experience at Novotel Yangon Max. We are delighted to hear that you enjoyed your stay as well as recommending our room, bed and location. Once agian, thank you for your review and We lookforward to welcome you back. Best Regards, Wa Wa Khine Director of Guest Experience

Dear Suwanna, Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felicia Aye Chan Mon Director of Guest Experience