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"Good Check-in experience at the counter Very fast and helpful "

"Old bathroom facilities are blocked, and the service is not good"

"The pool is good but the beach is not easy for swimming I have a seaview suite and the view is unforgettable. Concierge and front desk staff very helpfull. This is a peaceful place that I sure wamt to come back again for relaxation. Hotel WiFi a little weak. Better get a data card."

"Room was clean; staff was nice. One thing to mention was that they offer breakfast at site if your room includes this amenity. Freshly made breakfast in local cuisine. Very good"

"早餐以中小型酒店來說算不錯，cold cuts 沒選擇，沒有 breakfast tea bags 及中國茶包。但 餐廳的 強哥很好，很貼心也勤快醒目。個別的大堂服務員就不是很 helpful, 不懂英文，就算用普通話提問也說不知道，幸好不是每一位服務員都是如此待客，只是有一兩位。因我們連續住了四晚，遇上不同的職員罷了，所以有比較！酒店周邊沒有可以逛的地方，出酒店門口是大馬路，小綿羊很多，人車爭路，不宜出外散步。客房不錯，隔音也不錯，早上不會被開門聲弄醒，但房間沒有夜燈。"

"Great hotel near airport. Note staff unfortunately don’t speak any English "

"Fantastic stay. Thank you!"

"One Gem Hotel has exceeded all my expectations. After missing our train to Sanya, I booked this hotel due to its high reviews. The friendly staffs helped saved my day. As I was leaving the taxi, I dropped my cell phone inside the taxi, my husband and I thought it was lost forever. When we told the receptionists about the situation, they suggested to get the hotel driver to assist me who in turn suggested to drive me back to the airport to report my lost cell phone to the police. My Mandarin was...