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"Everyone was very nice "

"Very friendly staff, luxurious old-world comfort."

"Friendly and attentive service. Beautifully styled and large rooms. Very happy to have stayed for a few days."

"Good"

"One of the best in Xi’An!"

"清潔感があり綺麗なホテルでした。フロントの対応も丁寧でした。WiFiは日本に比べ速度は低いですが問題なくつながります。中華レストラン、ドイツビアバーに行きましたが非常に美味しかったです。"

"Very nice, comfortable and clean rooms. Service was excellent from the reception to restaurant but i would like to address especially the kindness of the concierge who was absolutely amazing and helped at any moment of our trip. He is the reason i am writing this review since he has done his work brilliantly and exceeded our expectations in all senses."

"We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best."