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"Staff wasn't very friendly"

"I have stayed here several times in the last year and a half. The room is very clean! Staff is very kind and helpful! Good rate! Thank you again for everything!"

"Great find!!! Great staff! Awesome spa area which was maintained very well, and fun little bar. The only it did lack was food on premises, but, literally right outside the hotel doors, there are plenty of options! All around a great hotel"

"The staff was very interested in their patrons checking in…..even had chicken noodle soup being offered."

"Clean and comfortable"

"Room was nice and the breakfast was good."

"Good"

"It was ok"

"2nd time staying here. Great upscale hotel. Very quiet, clean. Will be staying here anytime I’m visiting son at college. Gas station next door and several restaurants/pubs within 2 -5 miles."

"This is the place to go when you need a break from the hustle/busle of big city life."

"Not enough value for the money."

"Everything was great. Just wish the pillows were a little more firmer"

"Convenient, clean room"

"We had a great stay! The staff was very friendly and attentive, the breakfast was tasty and the coffee was phenomenal to say the least. The parking was great as well it was very well lit. I would definitely recommend and come back next time I’m in Chicago."

"Parking felt safe, the staff at the front desk was always very nice and helpful, inly complaint was we stayed 9 days and not one time did room service come to change out sheets on the bed and had to actually ask one of the room service ladies for a couple of new towels."

"I had been there before Best Western took it over and there was a pleasant difference. Clean, cared for, friendly and helpful,"