2/10 แย่มาก
Cynthia, Calgary
เดินทางกับคู่รัก
9 ก.ย. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I don't know what property the other reviewers are talking about as this property is nothing like the pictures. Our room was in a separate building. The entry had beer cans & garbage in it and smelt of sweat and urine.
The room was dirty, the furnishings were dirty (all chairs had some sort of stain on them), bathroom door was broken so when shut it was very hard to open. Bathroom sink did not drain as there was something shoved into it and when I went to take a shower discovered that the shower had stains in it that looked like pee.
Our neighbors partied all night. We did call the front desk who talked to them but also told them it was us that complained. When the staff left the drunken women was yelling about pounding on our door and confronting us. They then went to the bar & returned to bang doors and play music all night. People crawled over the balcony to get into the room.
After a night of little sleep we left at 5 am. We realized we weren't getting more sleep and had an 8 hour drive ahead of us.
Can't comment on the breakfast as we felt it wasn't worth staying.
On check out I started listing the issues and the night manager basically said we should have continued to call. The security guard was standing there and I had to wonder what his job was as why wouldn't he have checked on the situation regularly as he knew there was a problem. The final straw for us was when the night manager said that they likely had unregistered guests in the room.
Cynthia
เข้าพัก 1 คืน, กันยายน 2025