Living area
Check availability

Reviews of The Grove Arms

3 out of 5
The Grove Arms
Ludwell, Shaftesbury, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 65 out of 142 reviews" "
Rating 8 - Good. 60 out of 142 reviews" "
Rating 6 - Okay. 12 out of 142 reviews" "
Rating 4 - Poor. 2 out of 142 reviews" "
Rating 2 - Terrible. 3 out of 142 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint. LOTS of stairs. No hot food due to ownership changing soon. Hope the new owners keep the sweet staff.
Stayed 1 night in Sep 2023

2/10 Terrible

michael

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Give this place a miss
Terrible place. Rooms are well past their shelf life, bed is very small and mattress worn out. Sights out side advertise “food served all day at weekends” Not true pub closed at 2.30pm on Sunday so no restaurant in the evening and breakfast is orange juice and a piece of toast. Think Fawlty towers . Don’t stay here not worth the money.
Stayed 2 nights in Jul 2023

2/10 Terrible

Andrew

Stayed 1 night in Jul 2023

8/10 Good

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good friendly staff , good food

10/10 Excellent

CHRISTINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Grove Arms
My Daughter in Law and 2 Grandsons stayed overnight at The Grove Arms at half term . the family room was immaculate and the staff very friendly and welcoming . Also the Breakfast was amazing . Will return again soon .
Stayed 1 night in Oct 2022

6/10 Okay

Laura

Business traveller
Disliked: Staff & service
Tired and dated but fairly clean
The room was fairly clean but the bathroom was looking very tired and dated (30+ year old champagne coloured suite). The TV was too small to watch and was very high up and far away from the bed. After a 4 hour drive, I was looking forward to relaxing with a cuppa and some Saturday night to before bed! I tried contacting the hotel twice through Hotels.com in the weeks prior to my stay but they never replied. I emailed them directly to ask about dietary requirements and I was told to ring and speak to the chef. Check-in was easy and straight forward. When I went downstairs for breakfast in the morning, I said good morning to the lady on duty, but all she said to me was “How did you get in here?” then she hurried off to check the door was locked (I was 5 mins early for breakfast and came in through an open fire door). She did come back to explain herself and took my breakfast order. Apart from the young girl who took me to my room when I checked in, not once did a member of staff greet me politely or smile. I was not made to feel welcome.
Stayed 1 night in Aug 2022

8/10 Good

Colin

Stayed 2 nights in Sep 2020

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great few days
Welcome very friendly, room very comfortable and quiet, free continental breakfast in room and dinner in pub was delicious.
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Stayed here for work for a few days. Had the single room.
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2020

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stop
Very nice stop at this lovely place - very welcoming clean and well furnished , and good food in the restaurant- would stay again😊
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Willow, Peterborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place deserves more than an excellent rating if that were possible. The rooms, the food , the welcome, we had such a laugh with the head bar lady/waitress and the young blond girl! We were a party of 6 and a dog, and stayed 2 nights. Nothing was to much bother. Would return definitely. If I have to find a fault get new pillows in all rooms, very hard, flat and lumpy.
Stayed 2 nights in Nov 2019

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent night's stay
Arrived in time for an evening meal and the Wiltshire beef pie was excellent. Room very clean and bed extremely comfortable. Friendly staff and good breakfast. TV in room seemed reluctant to work but I wasn't over-bothered by that!
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The staff were very friendly and helpful. The basic cleanliness of bathroom and bedding were good. However, there were cobwebs on the ceiling, and the windows into the room were covered in spider webs! The food was good, but I became extremely ill with what appeared to be food poisoning on my second night.
Stayed 2 nights in Aug 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, great breakfast
Stayed 1 night in Aug 2019

10/10 Excellent

Helen, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog lovers paradise, AND just all round great.
Whether or not you're a dog lover, this is a fabulous old pub/hotel with delightful staff, great food, lovely rooms and a bath even in the only single room. I'm actively looking for more customers in the area just so I can stay there again.,
Stayed 1 night in Aug 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff. Good food. Bring your earplugs.
We stopped off for one night on our way to catch the ferry from Plymouth. The room was a reasonable size. Clean and comfortable. The downside was traffic noise. We were at the front and the hotel is directly on to the main road with lots of heavy commercial traffic. Even with double glazing it was noisy but fortunately this did ease off in the evening. All of the staff were very welcoming and more than helpful. The pub is open all afternoon which was handy for a late lunch when we arrived. None of the noise from the bar could be heard upstairs. The weather was awful so we didn't venture out and ate in the pub in the evening. Excellent food and very good value. We'd recommend for the warmth of the welcome and the restaurant but maybe ask for a room at the back if you're a light sleeper.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic English Country Inn with thatched roof. Clean and modern inside. Family operated. John and Sandra are very hard-working, friendly and welcoming. This was a find!
Stayed 1 night in May 2019

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Pleasant Overnight Stop
The hotel was very friendly and the breakfast was excellent. the food at dinner was very ordinary and did not warrant the hotel's four star rating. Nothing to really grumble about except that I thought that the room charge was a bit steep for what it was.
Stayed 1 night in May 2019

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for a relaxing break
We enjoyed a relaxing and rare 2 day break (we have a small farm and holidays don't happen often) in the Shaftesbury area. We chose the Grove Arms because it looked perfect for us and we were not disappointed. The bedroom was cosy, the staff were lovely and friendly, the building was attractive and clean and the food was excellent. The villlage wa also ideally placed for our 2 days of exploring. Everything was perfect for our stay and very relaxed.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character and charm!
Comfortable and friendly, great food, perfect for a weekend away. Staff were lovely. Great parking too. Close to fabulous landmarks and attractions.
Stayed 2 nights in Apr 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doggy trip!
We booked a night at the Grove Arms to break our journey on our way to pick up our new puppy in Exeter the next day. We had a wonderful stay, getting to know some other doggy guests and talking to the staff about their pet friendly ethos. What a lovely place! We arrived late but were not rushed and had a really wonderful meal, great nights sleep and truely fantastic breakfast. Rooms were fresh, clean and very welcoming. We would thoroughly recommend this hotel to anyone else, especially if you like doggy company!! Thanks all the staff at The Grove Inn!!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location - I only stayed one night. Nice property and room - nice décor and very clean. Staff were very friendly and helpful Breakfast was excellent Not so good were the pillows that were a bit cheap and lumpy and as I was at the front by the road and I am a light sleeper the road noise was quite loud and was busy.
Stayed 1 night in Feb 2019

10/10 Excellent

Richard, bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Dorset
Lovely country inn highly recommended
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
In the area for a wedding and needed somewhere to stay after the reception.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Bed and Breakfast
Very welcoming reception. Room light, airy and clean with all facilities. Breakfast excellent. We would certainly come back and recommend to friends!
Stayed 1 night in Sep 2018

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

CarleyF

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, helpful and made us feel very welcome.
Stayed 1 night in May 2018

4/10 Poor

mike, birmingham

Disliked: Staff & service, property conditions & facilities
A bad experience
Breakfast starts at 8am, no good if your working and have to start at 8am. The WiFi is virtually nonexistent if your in rooms 5 and 6. The food we had was very poor, only eating there on the one night. An experience not to be repeated.
Stayed 4 nights in Apr 2018

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely local pub with excellent staff
This was booked for a business colleague and he had nothing but good to say about the staff and the Grove in general.

8/10 Good

Cold water, Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Quiet hotel , charming locals with very good staff team
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go backk
Wasn't expecting such a great well decorated comfortable room as only got a 3 star on the website but we really surprised and the whole experience worth repeating . A pity we could only stay one night. Staff very pleasant and accommodating. Food excellent in our opinion
Stayed 1 night in Mar 2018

10/10 Excellent

Claire, Isle of Wight

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and Friendly
I cannot recommend The Grove Arms enough. My friends and I were running the Larmer Tree Race the next day so we were leaving before breakfast. The staff asked if we would like sandwiches, fruit and crisps to take away with us. They were so accommodating. We had an evening meal and it was so good. Highly recommended.
Stayed 1 night in Mar 2018

10/10 Excellent

Xiangdong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Coldwater Purdy, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realy Nice Hotel
This was my second time at The Grove Arms, a wonderful Pub , with lovley staff. They make you feel very comfortable. see you again soon.
Stayed 4 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Country Home
Friendly and helpful folks...comfy atmosphere...very lovely.
Stayed 2 nights in Nov 2017

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy customer
I was visiting a friend in the local area and this was a lovely place to stay! The room was an ideal size for me and I felt very well looked after. I enjoyed it so much, I’m returning in a few weeks!
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little gem
I normally stay in the bargain basement area of hotels, so this was more expensive than I normally go. Having said that, it was worth every penny. Lovely thatched pub in splendid location and the service was superb. Room was well equipped and very quiet. I was able to work on the main bar before my appointment and couldn't rate it more highly
Stayed 1 night in Jul 2017