โรงแรมใกล้สวนสัตว์ Wilderness Trails, เบิร์ชรัน

"Staff, clean"

"The property was decently clean, never saw a houskeeper, but pool was stalked with towels and we enjoyed the breakfast. Had a little bit of issues with staff. Slightly rude about curtains to pool area. I just wanted to watch my son from the lobby through the windows and was moving the blinds to see in. Was confronted by staff about it. To be fair I don't think she knew I was a parent. Then we were put on "hold" for the front desk for like 5 minutes. They just placed the phone on the counter...

"The pool was broken and the staff said the only maintenance man was on another job and the hotel owners didn't see fixing the pool for the guests as a priority. Also the check in area and hallways very warm and muggy, was told the management likes it warm. The bathroom vent in the room made a horrible noise starting up and while running. The toilet was very low and it clunked when you sat down. Needs tightened is my guess. Hotel needs repairs."

"The staff were super helpful and nice. It's definitely an older property and it shows but f9r the price it was good!"

"The staff was spot on. The room was very clean. All employees were helpful & friendly"

"Ok"

"The tv was stuck in one channel."

"What a wonderful surprise this little gem was. The staff were so friendly. The property is clean and well maintained. The room was up to date and comfortable. Quiet space outside the room with a chair that was nice to read. Nice smoking area away from the room. We really appreciated the place and the cost was very reasonable."

"The room was very large and comfortable. Very clean, the staff was friendly and great location. I would definitely stay here again"

"Suite was great, staff was super helpful, pool was perfect temperature, AC was CRISPY, breakfast variety was awesome, can't beat the location, absolutely no complaints."

"Ok"

"We reserved a King suite. It was very nice. The bathroom shower door had some black mold on the track. So, a little more attention to detail is recommended. The outside was lackluster for Frankenmuth. Weeds in the landscape, debris on the ground and parking lot. Not very well maintained. The pool area was ok. The tile flooring and the wall tile along the floor was dirty and scummy. Probably time for a cleaning. Breakfast was ok. Nothing special serving rubber sausage and pre-made eggs....

"There were renovations going on but we were made aware."

"The breakfast was excellent and the staff was professional."

"Everything very clean staff great"

"Bathroom very small..."