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Hotel Schwanen

3.0 star property
Steps from the convention center, enjoy a convenient stay with excellent dining options nearby, local cuisine, and high-speed WiFi.

Choose dates to view prices

Hotel Schwanen, in a lively neighborhood, offers practical comforts like dry cleaning services and express check-out. Guests love the free breakfast buffet at Restaurant swan21 for a solid start to the day, and reliable WiFi keeps everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, laptop workspace, soundproofing

Standard Single Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Single Room

Superior Single Room | In-room safe, desk, laptop workspace, soundproofing

Superior Single Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, soundproofing

Standard Double Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, laptop workspace, soundproofing

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, laptop workspace, soundproofing

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Studio Suite

Superior Studio Suite | In-room safe, desk, laptop workspace, soundproofing

Superior Studio Suite

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

About the area

Located in Wil, Hotel Schwanen is connected to a shopping centre. The area's natural beauty can be seen at Murg and St. James Way, while Art Hall and Ortsmuseum are cultural highlights. Walter Zoo and Conny-Land are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Wil travel guide
Map
Obere Bahnhofstr. 21, Wil, Kanton St. Gallen, 9500

What's nearby

  • A city street at dusk with illuminated buildings, a tram, and a clear sky.
    Bahnhofstrasse
    43 min drive - 65.6 km
  • Wil Old Town
    5 min walk - 0.4 km
  • Church of St. Nicholas
    8 min walk - 0.7 km
  • Art Hall
    9 min walk - 0.8 km
  • Wil Tower
    9 min drive - 2.8 km

Getting around

  • Wil Station
    4 min walk
  • Zurich Airport (ZRH)
    48 min drive

Restaurants

  • El Burro
    1 min walk
  • Confiserie Hirschy AG
    1 min walk
  • Aqua Lounge Wil
    5 min walk
  • Pizzeria Piccola
    1 min walk
  • Capo's Burger
    4 min walk

About this property

Hotel Schwanen

  • Hotel connected to the convention centre
  • At Hotel Schwanen, you can look forward to a terrace, dry cleaning/laundry services and a bar. The on-site local and international cuisine restaurant, Restaurant swan21, offers breakfast, lunch, dinner, light fare and children's meals. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Free self-parking
    • Express check-out, express check-in and smoke-free property
    • Multilingual staff, tour/ticket information and a front desk safe
  • Room features
  • All guest rooms at Hotel Schwanen boast comforts, such as laptop-friendly workspaces, as well as amenities, such as free WiFi and desk chairs.
  • Extra amenities include:
    • Heating and portable fans
    • Hairdryers and shampoo
    • 40-inch flat-screen TVs with cable channels
    • Wardrobes/cupboards, travel cots and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant SchwanenGrill
  • Restaurant swan21

Family friendly

  • Laundry facilities
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 AM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets are allowed for an extra charge of CHF 15 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 40.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: CHF 15 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hotel Schwanen pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 15 per pet, per night.

How much is parking at Hotel Schwanen?

Self-parking is free at this property.

What time is check-in at Hotel Schwanen?

Check-in start time: 2:00 AM; check-in end time: 10:00 PM.

What time is check-out at Hotel Schwanen?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Schwanen located?

Located in the heart of Wil, this hotel is within a 10-minute walk of Wil Old Town, Church of St. Nicholas and Art Hall. Wil Tower is 1.2 mi (2 km) away. Wil Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Schwanen Reviews

8.8

Excellent

9.4

Cleanliness

8.8

Amenities

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 28 out of 60 reviews
Rating 8 - Good. 28 out of 60 reviews
Rating 6 - Okay. 4 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

Reviews

Verified

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Overall, a nice hotel. Very clean and the staff are pleasant. No air conditioning in the summer. The breakfast is very basic, you may want to buy a breakfast elsewhere if you're hungry.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

MOHAMED SHEIKH ABDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very happy with the all sataff and i like it the Hotel very nice hotel clean staff attitude polite and kind they well come you i never seen like this hotel i am traveling a lot this was not 3 star hotel same like five star service Thank you very much
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The location was within walking distance from the main train station, short walk like 4 blocks. Room was ready early They have a restaurant on site which is excellent. The food and service were great Best restaurant in Wil For a 3 star hotel it was comfortable and clean
Stayed 2 nights in May 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Nice hotel near train station

clean and comfortable but a very basic breakfast with little choice and no hot food apart from boiled egg.
Stayed 1 night in Feb 2023
Verified

10/10 Excellent

hans

Liked: Cleanliness, staff & service, property conditions & facilities
nice and easy
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, breakfast needs improving

5 mins from train, close to centre, clean and comfortable. Breakfast is very basic.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

George-Pierre

Liked: Cleanliness, amenities, property conditions & facilities
Super Service!
Stayed 1 night in May 2025
Verified

8/10 Good

Bernardus

Liked: Cleanliness, staff & service, property conditions & facilities
Reception can be improved as no person at the desk and took time to check in and to check out.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, extremely helpful employees.

Last minute booking which was actually overbooked. However the manager still accommodated me and made sure I had a room although it was later in the evening. Had a early 4 AM check out and they made sure I was able to get my rental car out of the secured garage at that time. Used the restaurant after check-in which had excellent service and excellent quality of food and beverages. I normally stay at the big name hotel brands but due to no availability I choose this hotel last minute and now will definitely return back here. What a gem!
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Daniel

Disliked: Property conditions & facilities

Spørg vedr ekstrabetaling morgenmad INDEN spisning

Behageligt ophold. Men blev opkrævet 30 CHF, for morgenmad. Da jeg ikke kunne bekræfte ved hjælp min kvittering morgenmad var inkluderet, måtte jeg betale. I skriver dog at i skriver at “Morgenmadsbuffet er inkluderet”, under “faciliteter”, i beskrivelse af hotellet. Desuden blev jeg først gjort opmærksom på den ekstra udgift, efter at have indtaget måltiderne de 2 morgener. Derved kunne jeg ikke fravælge dette.😡
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Adelheid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein angenehmer Aufenthalt,obwohl an einer stark befahrenen Strasse,davon war im Hotel nichts zu hören,Tiefgarage sehr gut
Stayed 2 nights in Sep 2024
Verified

8/10 Good

HHM

Ok voor een overnachting

De kamers zijn eenvoudig maar belangrijk schoon. Idem de badkamer, echter een lege zeepflacon in de douche. Deze zou gevuld worden na melding wat niet is opgelost. Het ontbijt is ok, niet overvloedig. Parkeergarage erg klein, gratis. Parkeerplaats buiten minimaal.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Cla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weiter so......
Stayed 1 night in Sep 2023
Verified

8/10 Good

Raphael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gutes 3* Hotel im Zentrum der Stadt

Alles war bestens; das Frühstück war gut. Bei offenem Fenster ist es sehr laut. Alles kann man nicht haben - zumal das Hotel im Zentrum liegt.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kohler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr saubere Zimmer

Ein super Hotel an guter Lage mit Parkplätzen direkt in Front. Das Morgenbüffet bietet sehr viel. Der Kirchenturm ist gut hörbar was mich nicht störte, sollte man jedoch eventuell berücksichtigen.
Stayed 1 night in Jul 2023
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Het hotel was super maar buiten snachts rond 4 heelveel herrie slecht geslapen en als je slecht slaapt is de dag al voor je begint niet zo goed
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities
hôtel parfait mais je retire une étoile car le carillon du clocher de l'église proche qui sonne tout les quart d'heures est insupportable , cet hôtel était une étape pour couper ma route afin de me reposer ce qui n'a pas pu être le cas , dommage car l'hôtel est vraiment top ainsi que son personnel.Excellent petit déjeuner.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Herbert

Liked: Cleanliness, staff & service, room comfort

Preiswertes Hotel

Preiswertes Hotel, gerne wieder.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympathique

Chambre confortable et spacieuse, Personnel accueillant Bon petit déjeuner Dommage que le petit déjeuner est trop tard
Stayed 1 night in Aug 2022
Verified

8/10 Good

Peter Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nicht alles Schwan, was glänzt!

Miserabler Service im dazugehörigen Restaurant swan21. Gar nicht kinderfreundlich. Sehr kleine und niedrige Garagenparkplätze. Aussenparkplätze alle von Restaurantgästen besetzt. Essen im Restaurant und Hotelzimmer war hingegen sehr gut, geräumig und mit 2 zusätzlichen Betten. WLAN ist zwar vorhanden, Zugangsdaten muss man aber bei der selten besetzten Rezeption erfragen, anstatt dass die Angaben auf dem Zimmer wären.
Stayed 1 night in Aug 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice central hotel

Decent hotel in centre with parking. Elena and Deborah worked so hard in the restaurant.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GB

War sehr zufrieden, guter Service, freundleiche Bedienung.
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentrale Lage, deshalb etwas Autolärm Einfaches aber gut eingerichtetes neues DZ Sehr freundlicher und aufmerksamer Service Gutes Frühstück und Essen im Restaurant Annulation auch bei Direktbuchung
Stayed 3 nights in Jun 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel Merci
Stayed 1 night in Apr 2021
Verified

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr guter Service und eine gute Küche
Stayed 2 nights in Feb 2021

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