Hotel was clean and had lots of modern updates. The room was clean the hotel is a renovated older building and it used to be a smoking hotel you can smell old cigarette smoke in the building. The rooms are not sound proof by any means bed was comfortable and it was good for a one night stop.
I stayed for 17 nights and overall it was good. The hotel is recently renovated and the rooms are actually really nice. The front desk staff is very helpful and nice.
The only issue I had was with the housekeeping. They would only come around maybe every 4 or 5 days. If the housekeeping was better I'd give it a solid 4 stars overall.
The hotel was highly rated by past people who stayed so we took a chance on a quick overnight. The beds and blankets were comfy, AC worked good, and the room was nicely updated. It wasn't perfect you know it's an old building but they improved all the things that matter. Clean new floors, good mattresses, and excellent soap and lotion dispensers in the shower and at the sink. Nice touch for a more inexpensive hotel.
I have arthritis and was taking the stairs slow on the way out and the employee offered to carry my bag down for me, definitely appreciated.
Would definitely stay again.
Amazing experience! The room was clean, comfortable, and very well maintained. Everything was organized perfectly and the atmosphere was relaxing. Special thanks to Amandeep for the best service — very professional, friendly, and always helpful. Made the whole stay even better. Highly recommended!
เข้าพัก 1 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Doris
8 มิ.ย. 2026
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Restaurant not open. Can hear water or noise from other rooms. No storage or shelving in bathroom. No closet. Gas or diesel smell in hallway. Soap dispenser in difficult to reach places. Clean floor and room. Has air conditioning. Good locks for safety.
Don’t be fooled by the Best Western name.
What made the experience even worse was the customer service. When concerns were brought forward, staff and management were dismissive and my concerns were not taken seriously. Staff were also taking personal calls on speaker phone.
I would also recommend that guests carefully review their credit card statements after their stay to ensure all charges are accurate.
In addition, the advertised amenities did not match what was represented when booking.
Based on the condition of the room, the lack of customer service, and the misleading information regarding amenities, I cannot recommend this property to others.