The location of this hotel is excellent—quiet, walkable, and close to Lost Lake with plenty of outdoor activities in the park and close by. However, the cleanliness of our unit was a major issue. It was so poor that we purchased our own cleaning supplies to sanitize the bathroom and kitchen before feeling comfortable using them. We brought this to the attention of the front desk, but the response was indifferent and unhelpful.
The deck and BBQ were also noticeably dirty, and we chose not to use them because of the condition.
Another concern was the bike storage. While the hotel advertises having it, the space was overcrowded and poorly maintained. As cyclists with valuable equipment, we didn’t feel comfortable leaving our bikes there and opted to store them with a friend instead.
It’s a shame, because the setting is great—but the cleanliness, service, and bike storage situation really need attention.
