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Reviews of Kingswood Manor Motel

3.5 out of 5
Kingswood Manor Motel
260 Kamo Road, Whangarei, Northland

Reviews

8.0

Very good

Rating 10 - Excellent. 143 out of 427 reviews" "
Rating 8 - Good. 184 out of 427 reviews" "
Rating 6 - Okay. 67 out of 427 reviews" "
Rating 4 - Poor. 22 out of 427 reviews" "
Rating 2 - Terrible. 11 out of 427 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Bill

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Barbara

Stayed 1 night in Apr 2024

8/10 Good

Bergan

Liked: Cleanliness
The property was fine with good facilities
Stayed 2 nights in Apr 2024
Response from e on 6 Apr 2024
thanks for your good review, look forward to seeing you next time.

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities
Just ideal for a few days away
Stayed 2 nights in Mar 2024

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, amenities
Central location clean , comfortable and quiet. Seems to be work in progress on the rooms
Stayed 2 nights in Mar 2024
Response from Ling on 25 Mar 2024
We are very happy to hear that you had a pleasent experience here at our Motel. We do try our best to give you a comfortable experience here, we also try our best to keep the rooms to a high standard. Thank you for your feedback. Manager -Ling

8/10 Good

Scott

Liked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

NORTHLAND BUS

Stayed 2 nights in Feb 2024

8/10 Good

Keith

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We only needed a one night stay and it suited our purposes well.
Stayed 1 night in Feb 2024
Response from Ling on 25 Mar 2024
We are very happy to hear that you had a pleasent experience here at our Motel. We try our best to keep our standards high when it comes to interacting with customers and keeping the units clean. Manager -Ling

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful and hospitable.
Stayed 2 nights in Feb 2024
Response from Ling on 25 Mar 2024
We are thrilled to hear that you had a pleasent experience here at our Motel. We try our hardest to keep our standards high when it comes to interacting with customers. Manager -Ling

8/10 Good

Dot

Liked: Property conditions & facilities
It was basic but adequate. It was clean. Good off road parking. Reception friendly and helpful.
Stayed 1 night in Feb 2024
Response from -Ling on 28 Mar 2024
We are pleased to hear that you had a pleasent stay here at our motel, we strive to keep our cleanliness standards high and our customer service pleasent. Thank you for your feedback. Manager -Ling

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy to get to, central location. Close to the falls.
Stayed 1 night in Feb 2024
Response from -Ling on 28 Mar 2024
We are happy to hear that you had a very pleasent stay here at our motel, we strive to keep our standards high when it comes to customer service. Manager -Ling

8/10 Good

Ken

Business traveller
Liked: Room comfort
Nice clean but paint work needs to be completed in
Bathroom paint still needs completion. It drags down my review.
Stayed 1 night in Feb 2024

6/10 Okay

Susan

Average
Very average New mattress are needed No dish cloth No tea towel And a new painter for the bathroom
Stayed 1 night in Feb 2024

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed our stay here. The hotel was a good hotel, and we had no issues. There is on site parking, the wifi had a strong signal, and the room was comfortable, clean and had a nice comfy bed. The spa mentioned when we booked was not working and the laundry dryer worked, but not the washing machine. All the staff we dealt with were polite and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Clean, comfortable motel.
Had a long day on the road and knew I would be late checking on. I phoned ahead and they gave clear instructions for self checkin.
Stayed 1 night in Jan 2024
Response from QIn on 23 Feb 2024
Hi there, that's my plasure, will try our best to give everyone a excellent service, cheers.Manager: Qin

8/10 Good

Jason

Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness
I needed accommodation near Kamo this was ideal. Stayed 2nights and will book again
Stayed 2 nights in Jan 2024

10/10 Excellent

M

Stayed 3 nights in Jan 2024

8/10 Good

Gay

Liked: Cleanliness, property conditions & facilities
Thank you Expedia and Thank you kungwood motel. We love our stay
Stayed 1 night in Jan 2024

4/10 Poor

Misty

Business traveller
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The bathrooms, remotes and toilet were dirty and need a deep clean.
Stayed 1 night in Jan 2024

8/10 Good

Glyn

Travelled with partner
Liked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Lata

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Jan 2024

6/10 Okay

Shabana

The spa was tidy. So could not use.. room had cob webs…salt and pepper bottle was rusted … so be nice to get regular checks. Otherwise very friendly staff and accommodating. Place is quite and affordable. Very ideal location.
Stayed 2 nights in Dec 2023
Response from Qin on 23 Feb 2024
Hi dear, we've got everything that you motioned done! Sorry about that and will give you a 10% off for your next stay, enjoy rest of the day, thanks.Manager: Qin

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convienent
Stayed 1 night in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Waina

Stayed 3 nights in Nov 2023

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Julian

Stayed 1 night in Nov 2023

8/10 Good

Shelley Moana

Travelled with group
Liked: Cleanliness, room comfort
CLOSE TO CITY AND FOOD OPTIONS
Location close to city centre, good veriety food options nearby. Easy to find from out of town.
Stayed 2 nights in Oct 2023
Response from e on 14 Oct 2023
Hi there, thanks for your valuable review, we are close to the town and have a great location with many food choice near here, look forward to seeing you next time, thanks.

8/10 Good

Brendan

Travelled with family
Liked: Cleanliness, amenities
The place has what you need and is well priced. Walls are thin, so you hear the neighbours a bit. Some attention to minor repairs, eg window latch, blind would help, but the major things were fine.
Stayed 1 night in Sep 2023
Response from e on 10 Oct 2023
Hi there, thanks for chossing with us and your valuable review, we will pay attention on it and do more work to make sure the room is getting better to meet everyone's want and need, look forward to seeing you next time, have a lovely day.

10/10 Excellent

Branagh

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Joelle

Travelled with family and small children
Disliked: Property conditions & facilities
The hosts were kind in changing our room due to maitenance taking place. The road noise is very loud. And we felt the room definitely needed some love with curtain pieces hanging, paint drops in places.
Stayed 1 night in Sep 2023
Response from e on 7 Oct 2023
Hi there, thanks for choosing with us and we do appreciate that you gave us those review, we will definitely pay attention on it and work hard, to make sure we have a nice curtain pieces and paint looks much better without any drops, thanks and have a good day.

2/10 Terrible

N

Stayed 1 night in Sep 2023

8/10 Good

Garry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A basic motel but that was all we required for this brief stay.
Stayed 1 night in Sep 2023
Response from e on 7 Oct 2023
Hi there, thanks for your valuable review, we will try our best to make everything for motel is getting better and better in the future, thanks and have a lovely day.

8/10 Good

Shaun

Stayed 1 night in Sep 2023

8/10 Good

Natasha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Josua

Liked: Cleanliness, property conditions & facilities
Great customer service
Stayed 1 night in Sep 2023
Response from Josh on 17 Sep 2023
Thank you very much ,we really appreciate for your valuable review, we will continue to try our best to service the guest,and provide the best quality room as best as we can do

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, room comfort
Worst motel I have ever stayed at
The worst motel i have ever stayed at. No redeaming features. Owner was filthy when he greeted us, rooms were the same. Beds were cheap and uncomfortable. Wall had been painted at some point by a blind person. Bathroom was filthy, holes in plaster seemingly filled by a toddler and never finished. Mold everywhere. I could go on and on.
Stayed 1 night in Sep 2023
Response from Josh on 14 Sep 2023
Thank you very much for your valuable review,we will keep it in mind and follow up ,we will try our best to upgraded our motel ,and make a thorough training for staff,wish you have a wonderful day

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Off the road a bit so not too noisy. Easy access and good parking, also good price
Stayed 1 night in Sep 2023
Response from Edwin on 7 Oct 2023
Hi there, thanks for your feedback and we will pay attention on it, have a nice day :)

6/10 Okay

Angela

Stayed 1 night in Aug 2023

6/10 Okay

Dean

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Old,worn out. Not worth what they charge.
Stayed 1 night in Aug 2023

8/10 Good

Andrea

Stayed 1 night in Jul 2023

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rang to say gonna check in late. Awesome service said he will leave the key in our room. Beds were comfy. I will definitely stay here again.
Stayed 1 night in Jul 2023

6/10 Okay

Michaela

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Noisy. Could hear the people above us most of the night. Didn’t get much sleep. Very dated and tired. Comfortable beds
Stayed 1 night in Jul 2023

8/10 Good

CAROL JOAN

Stayed 1 night in Jun 2023

10/10 Excellent

John

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Easy to setup stay and all needs met as required
Stayed 1 night in Jun 2023
Response from Q on 19 Jun 2023
Hi, thanks for your feedback, look forward to seeing you next time!

8/10 Good

Dianne

Stayed 2 nights in Jun 2023

6/10 Okay

Evan

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness
Disliked: Amenities
There was only one desert plate and it was chipped. Only one teaspoon. If we had wanted to cook a meal. There would not have been enough dishes.
Stayed 1 night in Jun 2023
Response from E on 5 Jun 2023
Hi there, thanks for your feedback and sorry for any inconvenience, we've put the enough plates, teaspoons, forks, knifes, and bowls in each room. Hope you could enjoy your meal here next time , thank you.