We have stayed here several times and have been pleased with the quiet area and cleanliness of the facilities. The beds are comfortable and the showers are fine. The breakfast however is poorly maintained and the supplies slim. You really have to get up early to have any selection. I do recommend the place for comfort and cleanliness.
The staff was welcoming and attentive. While the building and furnishings are a bit dated, the upkeep and cleanliness are top notch and overall very cozy. Wouldn't hesitate to stay here again or recommend
Thank you so much for staying with us. Hope to see you again
8/10 ดี
Michael
9 ก.พ. 2024
ชื่นชอบ: ความสะอาด
Michael
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
6/10 พอใช้
craig
1 ก.พ. 2024
Ok
craig
เข้าพัก 1 คืน, มกราคม 2024
8/10 ดี
Vanessa
1 ม.ค. 2024
Vanessa
เข้าพัก 1 คืน, ธันวาคม 2023
2/10 แย่มาก
Ethan
เดินทางเพื่อธุรกิจ
21 ธ.ค. 2023
ไม่ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Paid in full through Expedia and was charged extra at check in and when asking for a refund I was directed to contact Expedia even though Expedia had nothing to do with the extra charge the woman working the check in counter accidentally charged the extra and the manager is not available and I was directed towards
Sheets/bedding smelled of cigarette smoke in a nonsmoking room. I am guessing it came from the hands of smoking housekeeping staff.
Laura
เข้าพัก 1 คืน, กรกฎาคม 2023
6/10 พอใช้
Allan
25 ก.ค. 2023
Allan
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Deanna วันที่ 22 ส.ค. 2023
Sorry we weren't a 5 out of 5 for you - please come again and we will see if we can get all 5.
6/10 พอใช้
malinda
22 ก.ค. 2023
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
I’ve started here now six times or so and this time was a much different experience. I was given a second floor room instead of first and it went from pretty nice to pretty gross fast. The bedding on the first floor is nice and relatively new. Second floor bedding looks decades old and there is a smell I couldn’t identify (musty-ish).
If I can’t get a first floor room in the future I probably won’t stay here.
malinda
เข้าพัก 1 คืน, กรกฎาคม 2023
การตอบกลับจาก Deanna วันที่ 26 ก.ค. 2023
So sorry to hear your stay wasn't top notch. In the future please specify on your reservation that you need main floor or call the hotel so we can make sure you get main. As for the smell, I am sorry - we do our best to air out the rooms. As for the bedding, we do have some rooms that have the different spreads but there are not very many. We hope that you will come again and stay with us.
The room had a distinct smoke smell. It was a non-smoking room. I was told that some rooms in the hotel "used to be" smoking rooms, and they were unable to get the odor out of the room. I was also told they did not know which rooms used to be non-smoking rooms, so it wouldn't do me any good to change rooms.
Jason
เข้าพัก 1 คืน, กุมภาพันธ์ 2023
การตอบกลับจาก Deanna วันที่ 16 ก.พ. 2023
We are very sorry to hear about your unpleasant experience. We try our best to make sure that the rooms smell amazing. We will be looking into this issue and fixing it.
We appreciate your kind review. Hope you can stay again another time. Have a great day
6/10 พอใช้
Robert
เดินทางกับครอบครัว, เดินทางกับครอบครัวและเด็กเล็ก
6 มิ.ย. 2022
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Pool was not open. We picked Horizon for pool. Grandkids were with us and planned to swim. No notice prior to arrival.
Also, toilet tank was leaking. Front desk staff did help and it stopped.
Also, not Kleenex in the room.
Robert
เข้าพัก 1 คืน, มิถุนายน 2022
การตอบกลับจาก Deanna วันที่ 9 มิ.ย. 2022
So sorry about the pool. It was posted on all websites and social media about the pool. When you book on line we are not able to tell you about it before hand. So glad that the desk staff was able to fix the toilet for you. Sorry that the Kleenex slot was empty - I do hope that you asked for a box at the front desk. Please come again and we will see if you can have a better review the next time.