"When it comes to customer service, WOW! They really make sure their guests are taken care of. I originally had a two night stay booked but got held up in Lublin. A Polish friend of mine contacted the hotel, spoke with someone and they kindly said no problem, just to let them know when I would be arriving. On my day of check in, I contacted Wojtek to let him know my train had mechanical issues and I was running late. He said no problem. Then once I did get to Warsaw there was an accident near...
"Rent og renslig hotel, enkel men god frokost.
Romslige bad. Alt fremstår moderne. Vel og merke seg at hotellet ligger i samme bygning som Crown hotel, men på baksiden med egen inngang. Vi brukte uber på å komme oss rundt, men praktisk nok ligger også metroen under selve bygget (the hub) Der finner du også et slags kjøpesenter med McDonald’s og matbutikk."
"The crown plaza is a wonderful hotel with passionate and dedicated staff.
The rooms are well positioned and very clean.
House keeping really do great work coming every evening to see if you need anything like bottles water.
The breakfast experience is exceptional with plenty of variety of cold and hot buffet. I will definitely stay again and highly recommend it "
"Inside the room is very luxury, well-equipped like being home and good service from Rafal but only one thing bad is no elevator that's very hard to carry all luggages upstair. No breakfast anyway."
"Excellent downtown location in a modern, spotless building. Close to major attractions, shopping, and public transportation. Staff are friendly and welcoming. Breakfast is offered buffet-style with a wide variety of options, though slightly overpriced. Overall, highly recommended."
"The entire hotel was alway very clean. It was very quiet and relaxing. The staff were all very friendly and genuinely interested in making my stay comfortable. The breakfast had many good choices, was fresh, and delicious."
