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"We stayed here as part of a larger group. Simon is fantastic with communication and accommodating to our needs. We were able to organise a buffet dinner for our large group which was delicious. The resort itself is a bit dated but suited our needs having family, couples and single rooms available with everyone having a comfortable and enjoyable stay. This was our second time staying as a large group."

"Clean"

"spa was nice"

"Stated for a girls staycation, loved the location. Nearby a fave cafe, Italian food truck (highly recommend), and the new Goldies bar. Right on the beach. The room we chose gave very much beachy vibes and was appropriate for 2. Only let down was we booked a spa/ hot tub room, but the spa turned out to be a jetted bath. Not really appreciate for friends to share. Otherwise a great stay and would be happy to go back."

"Staff were great. Room excellent but in need of re-modernisation."

"Clean,safe hostel. Good kitchens. Many restaurants nearby."

"Nice clean room with great amenities in handy location. Good parking and value for money accommodation."

"Very handy right in the birkenhead shopping centre. A very comfortable place to stay would recommend it to all my friends and family. Cheers Ginny Stanwell"

"Clean and quiet room, friendly and helpful staff."

"Only one complaint ....the hot water isn't hot enough for a showering."

"The staff were friendly and helpful. The hotel is in a great location. Close to Queen Street, skytower the waterfront. Our room was clean and the bed was very comfortable. The shower could do with a little more water pressure and there were a few broken tiles that need replacing but other than that thr room was great. We had dinner amd breakfast at the restaurant and both were very tasty and enjoyable."

"Clean room, and bathroom, plenty of towels. Good supply of coffee, tea etc. Staff very polite and helpful, happy to answer any queries. Location great. Views from room great as well."

"great experience overall"

"Very clean and staff were friendly. Great location with a lot of resources nearby and plenty of parking."

"We had a great time in the Heritage Hotel, stayed at the deluxe suite which was quite a spacious and homey room. Used amenities such as the pool and spa which was easy to locate. However, there was a miscommunication with the front desk and cleaning staff as they had been informed we had checked out prior to our leaving which was an awkward moment - hope it was just a mistake - otherwise a nice spot and not so far from nearby food runs."

"Good sized room, well equiped. Bed was a bit hard for our preference. Would stay again. Great price"

"We visited Auckland for my birthday. On arrival I asked for an upgrade. Although the hotel was busy, we were offered a suite for an extra $80 per night. We grabbed the deal and the suite was perfect for our 2 night stay. Staff are very helpful and friendly. Thankyou so much for making our stay special. 😃😉"

"Great stay good breakfast"

"The employees are smiling, kind and very friendly. The room is clean and warm."