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"Clean nice room"

"Staff was very helpful & kind. Couple of roach like bugs that didn’t bother me any, might others so I’m just reviewing honestly. I would stay again, no question."

"The only issue I had was being charged twice due to a system glitch. My room was paid prior to me arriving but the day of check out the system charged my card again The front desk manager could not reverse the charge. She offered to write a letter to my bank requesting the charge be released. It took 5 business days before the charge fell off."

"Staff was friendly. Check in process was easy. Room was clean. However, room had very strong scent that bothered me and due to the heat, the AC and the room were very humid."

"The staff was friendly and helpful during our stay. The property was really nice, our room was great. We were pleasantly surprised to find such a nice breakfast to get our day started, great place!"

"The hotel staff members were very friendly and welcoming. Our room was very clean and comfortable and the staff in the morning who prepared breakfast was very attentive and anticipated the needs of their guests to ensure there was enough food for us all. Thank you for a great place to spend the night in Waco as we helped our great niece move into her dorm at Baylor University"

"We will definitely stay here again next time we visit family!"

"The staff was very kind and accommodating to assist all the passengers displaced by the flight delay."

"Overall, I had a great stay at Extended Stay America. The check-in process was smooth, and the staff were friendly, helpful, and professional. The hotel is conveniently located near the highway and several restaurants, which made getting around very easy. The only downside was the condition of my room. The bathtub floor was peeling and coming off, and there were some issues with the bathtub ceiling that definitely needs some attention. Despite these issues, the excellent staff, convenient...

"The property looks new from the outside but the rooms are dirty. There were visible stains in the bathroom, living too walls and window shades, and the kitchen area was also not very well cleaned. I booked a stay with a different hotel."

"Great service from staff. Great room."