Search Hotels Near Wachusett Mountain State Reservation,

"Everyrhing meet out needs. Nice and Kind staff"

"The room heater is not heating; change the three rooms. The refrigerator is very noisy, the toilet is leaking, and it is noisy. Breakfast is almost the same every day."

"Even though we were booked for two nights, the room was not supplied with any additional towels or offered during check in. Kids were running up and down the hallway most of the evening as well as riding the elevator to each floor. Management did not intervene nor did the parents who were taking up the entire downstairs common area with their party. Plenty of booze and late nights loud convo as the children ran wild. The TV was outdated, only cable and the bathroom in our room was clearly not cleaned very well prior to our stay. It was a below average experience for my first time in the area. While the surrounding shopping center/dining options were a plus, I would advise booking somewhere else and paying the difference. "

"Everting is good "

"The staff were awesome as they were all friendly, professional and helpful! The location is perfect as the highway and the city was minutes away! The room was immaculate and comfortable! "

"Not much to say the check-in was smooth and easy.Just like it is every time I stay. Room was clean staff is friendly."

"Fire alarm went off at 2:00 am. Staff didn't provide any instruction or input to the situation. After the fire department arrived, the alarm was shut off . We were told that it was problem in the mechanical room. Hotel did absolutely nothing to compensate for the situation. Having an important meeting the next day and being awaken in the middle of the night made the next day challenging. I would have thought the hotel would have comp'd breakfast or something. My takeaway is the customer experience doesn't matter as long as you pay the bill. "

"Location was perfect. Rooms were updated and the amenities were perfect. "

"Staff- sleeping during of operation. We have to ring numerous time all the while he is passed out at the back of high counter. Cleaning lady mention is he sleeping again. So must be a regular occurrence Maintenance- suspicious cc transactions. Why check in is pain ful by asking information again. Id’s cards are handed already then why do you need to fill up the form again? Room- running water with sewage smell, faucet , tub . Wait for couple of minutes before the water can go down the drain. Security- solicited homeless around, then sheriff around. Go figure the noise "