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"I was an amazing hotel in a great location. The hotel staff was amazing. They made great recommendations for food. "

"Great hotel SPA staff were very friendly, food and drink very expensive, "

"Nice room under the roof. View of lake. But loved the bar/dining area with big windows looking over the lake and mountains."

"Great room, food and location . Staff very helpful and friendly."

"perfect, very clean."

"Every now & then, you find an absolute Gem, this was most certainly 1 of those occasions, the service at reception was simply outstanding both upon arrival & today on departure, all staff were extremely welcoming & friendly & although we knew no Italian (which is shameful English education system) they all spoke in good, clear English, the food was simply superb, every dish was cooked & presented in perfection, the immediate area around the hotel grounds was meticulously maintained, we chose a room with a partial lake view, but, in fact, it had a superb view & we were in awe. Of the whole feel & vibe of the place, both Caroline & I would like to express our heartfelt warmth & gratitude for the superb attention given throughout our stay, each & everyone we met & spoke to were great ambassadors to your Hotel, thank you, thank you, thank you, hope to see you again in the future."

"Our rsvp was with breakfast. There was a good selection, will stay again if we revisit Lugano :)))"

"The staff were very helpful "