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Termales del Otoño

4.0 star property
Travelers unwind with soothing reflexology treatments at this mountain retreat, or enjoy evenings of live music performances under the star-filled sky

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Located near Otono Thermal Springs, Termales del Otoño offers an upscale getaway. Enjoy a full breakfast, reflexology treatments or facials at the Eco Spa. Origen restaurant serves fine dining, and the terrace hosts concerts and live shows. Free WiFi available.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Smart TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | Soundproofing, free WiFi, bed sheets

Junior Suite

Highlights

Soundproofed
Smart TV
Separate bedroom
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Soundproofing, free WiFi, bed sheets

Luxury Room

Highlights

Soundproofed
Smart TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Country)

Room (Country) | Soundproofing, free WiFi, bed sheets

Room (Country)

7.6 out of 10
Good
(8 reviews)

Highlights

Soundproofed
Smart TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Room

Luxury Room | Soundproofing, free WiFi, bed sheets

Luxury Room

Highlights

Soundproofed
Smart TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Soundproofing, free WiFi, bed sheets

Deluxe Room

Highlights

Soundproofed
Smart TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room (Ejecutiva)

Junior Room (Ejecutiva) | Soundproofing, free WiFi, bed sheets

Junior Room (Ejecutiva)

Highlights

Soundproofed
Smart TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Ejecutiva)

Suite (Ejecutiva) | Soundproofing, free WiFi, bed sheets

Suite (Ejecutiva)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Smart TV
Private bathroom
Cable channels
Wardrobe
Daily housekeeping
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Room Standard

Soundproofing, free WiFi, bed sheets

Room Standard

  • 28 sq m
  • Sleeps 2

View all photos for Room Deluxe

Soundproofing, free WiFi, bed sheets

Room Deluxe

  • 32 sq m
  • Sleeps 2

View all photos for Quadruple Room

Soundproofing, free WiFi, bed sheets

Quadruple Room

  • 24 sq m
  • Sleeps 4

View all photos for Quadruple Room Deluxe

Soundproofing, free WiFi, bed sheets

Quadruple Room Deluxe

  • 30 sq m
  • Sleeps 4

View all photos for Suite

Soundproofing, free WiFi, bed sheets

Suite

  • 66 sq m
  • Sleeps 6

View all photos for Suite Junior

Soundproofing, free WiFi, bed sheets

Suite Junior

  • 44 sq m
  • Sleeps 3

View all photos for Twin Room Deluxe

Soundproofing, free WiFi, bed sheets

Twin Room Deluxe

  • 28 sq m
  • Sleeps 4

View all photos for Suite Junior with View

Soundproofing, free WiFi, bed sheets

Suite Junior with View

  • 45 sq m
  • Sleeps 2
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About the area

Located in Villamaria, Termales del Otoño is in the mountains. Torre de El Cable and Bolivar Plaza are notable landmarks, and the area's natural beauty can be seen at Otono Thermal Springs and Los Yarumos Ecopark. Looking to enjoy an event or a match while in town? See what's going on at Palogrande Stadium.
Visit our Villamaria travel guideOpens in a new window
Map
Km 5 Antigua Vía al Nevado del Ruiz, Villamaria, Caldas, 176007

What's nearby

  • Otono Thermal Springs - 1 min walk - 0.0 km
  • Tierra Viva Thermal Springs - 3 min drive - 1.5 km
  • Bolivar Plaza - 22 min drive - 15.5 km
  • Torre de El Cable - 22 min drive - 14.0 km
  • Palogrande Stadium - 22 min drive - 14.0 km

Getting around

  • Manizales (MZL-La Nubia) - 20 min drive

Restaurants

  • ‪Mall Florida Plaza - ‬10 min drive
  • ‪Cheese Cake Pizza y Mas - ‬11 min drive
  • ‪Vino Y Pimienta - ‬11 min drive
  • ‪La Madriguera De Tio Conejo - ‬11 min drive
  • ‪Café Lienzo - ‬8 min drive

About this property

Termales del Otoño

Upscale hotel near Otono Thermal Springs
Located close to Villamaria Cable Via and Los Yarumos Ecopark, Termales del Otoño provides free full breakfast, concerts and live shows and a terrace. Treat yourself to a body treatment, a body scrub or reflexology at Eco Spa, the on-site spa. Be sure to enjoy a meal at Origen, the on-site fine-dining restaurant. Free in-room WiFi is available to all guests, along with a garden and laundry facilities.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Hot springs on-site, a reception hall and concierge services
  • A vending machine, luggage storage and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 117 rooms boast comforts such as free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • Smart TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Origen
  • Sublime

Things to do

  • 8 hot springs
  • Concerts/live shows
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • 8 hot springs
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Well-lit path to entrance

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service

More

  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Termales El Otoño Hotel Manizales
Termales El Otoño Hotel
Termales El Otoño Manizales
Termales Otoño Manizales
Termales del Otoño Hotel
Termales del Otoño Villamaria
Termales del Otoño Hotel Villamaria

Frequently asked questions

Does Termales del Otoño have a pool?

Yes, this property has an outdoor pool.

Is Termales del Otoño pet-friendly?

No, pets are not allowed at this property.

How much is parking at Termales del Otoño?

Self-parking is free at this property.

What time is check-in at Termales del Otoño?

Check-in start time: 4:00 PM; check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Termales del Otoño?

Checkout is at 10:00 AM.

Where is Termales del Otoño located?

Situated in the mountains, this spa hotel is steps from Otono Thermal Springs and within 9 mi (15 km) of Palogrande Stadium and Torre de El Cable. Los Yarumos Ecopark and Villamaria Cable Via are also within 9 mi (15 km).

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Reviews

Termales del Otoño Reviews

8.2

Very good

8.6

Cleanliness

8.6

Location

8.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 331 out of 664 reviews
Rating 8 - Good. 169 out of 664 reviews
Rating 6 - Okay. 85 out of 664 reviews
Rating 4 - Poor. 44 out of 664 reviews
Rating 2 - Terrible. 35 out of 664 reviews

Reviews

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were efficient, attentive, and very welcoming. The breakfast was a nice surprise - a wide selection of options buffet-style, with fresh juices and good coffee.
Stayed 1 night in Dec 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel areas are beautiful and well maintained. The thermal pools are really relaxing. The only thing we didn’t like was the bed. Mattress was extremely hard.
Stayed 1 night in Oct 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Colombia 2025

Great location, awesome breakfast buffet we had a great time
Stayed 2 nights in Jul 2025

10/10 Excellent

frederick

Liked: Cleanliness, staff & service, property conditions & facilities
they got a new kitchen; new menu ..... they're Finally serving good food, even the buffet breakfast has been replaced with "individual" choices of egg preparation..... now it gets the ten it deserves.
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and the staff was very friendly.

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful nature scene, super clean
Stayed 2 nights in May 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very natural

Excelent Service!!
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice please to spend a nice weekend, clean and beautiful view!!
Stayed 1 night in Feb 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24 hrs open termal pools, room services and beautiful garden hotel. Staff amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful place to rest. Polite staff. It is amazing to be around of nature.
Stayed 1 night in Oct 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staffing amenities or amazing. Highly recommend.
Stayed 3 nights in Apr 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good situated and clean. However i did receive some bug bites that they quickly took care of. I did book this hotel again and stayed without any issues!
Stayed 2 nights in Jul 2024

10/10 Excellent

sehyuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice to be able to enjoy the eco-friendly facilities and hot springs. I think it would be good to analyze and display the ingredient list contained in water.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property surrounded by nature. Since the minute you walk in the hotel you can see all kind of beautiful plants flowers trees original from the region. The service was excellent all the staff welling to help to accommodate your needs. The food and drinks were excellent. We stayed in suite with private pool and ti was better than the pictures. Very confortable beds and spacious rooms, we loved every detail in this suite, the private pool and the fireplace were a plus for our stay, Definitely we will back to this place.
Stayed 1 night in Nov 2024

8/10 Good

Yuliana

Liked: Cleanliness, amenities, property conditions & facilities
I did like the place very peaceful and beautiful but the service was okey and the food was way overpriced for the quality. But the pools are amazing
Stayed 3 nights in Apr 2024

4/10 Poor

Valentina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Family Stay

The hotel facilities are nice and modern. However, the rooms were too dark and the bathroom was not clean. There were hairs and dead insects in the shower. The change rooms and showers near the thermal pools were also very poor. Only one shower was available, which was dirty with no hot water. There was also nowhere to hang or place a towel while showering. This made it extra difficult for us as we visited with our 4 year-old child. The service and food/drinks at the restaurant was good.
Stayed 1 night in Mar 2025

6/10 Okay

Ricardo

Liked: Cleanliness, amenities
Front desk agent was rude, majority of the hotel was under construction, and the WiFi did not work. The hot springs however were great.
Stayed 1 night in May 2024

6/10 Okay

martha

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Expedia service was excellent. Hotel area is nice! Recepción check in took an hour! Towel service is a nightmare. No hand towels. Client services at pools and restaurants is poor. Pricing at restaurants misleading. Such potential but needs better administration for the prices they charged!
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, amenities
The amount of pools was good. Temperture of msny pools wetr not hot enough.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service

Underwhelming and disappointing

Looked really great but once there things changed a bit. The signage for the hotel is not lighted at night, so a bit hard to find. After checking in, the room looked great until we noticed there are no amenities. They only provide 2 bath towels that you also use for the pool and thermal pools. You can ask for more towels, but you have to switch them out. There are no hand towels or face towels or bath robes of any kind. There’s also no drinking water provided. You have to go to the lobby to get drinking water. In the shower, the blinds were all rusted and moldy. The thermal pools were nice and the food was decent. But the hotel wasn’t worth the amount we paid. This place could be so much better. I wouldn’t go again.
Stayed 2 nights in Apr 2025

4/10 Poor

Julius

Liked: Property conditions & facilities
Disliked: Staff & service
Property and the facilities are good. But the waiting time to check inn or out are terrible. Check inn time starts at 4pm, I got to the property at 6pm and had to wait about 15 minutes before they attended me just to hear that my room was not yet ready. To get clean towels you basically have to beg the front desk agents. Check out was a real nightmare. Waiting line to check out was terrible.
Stayed 1 night in Sep 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was beautiful, super relaxing and pools were very clean. We stayed at one of the villas and was beautiful, clean and the service to the villas was great as we did order a few times to try the service and enjoy our private pool. I gave 4 stars to the service only because the restaurant can use some help, and improvement since the service at the restaurant was ok. We had a dirty glass With lipstick on, had to call our waitress to Come take our drinks order and… while ordering we wanted an appetizer mentioned to the waitress that it was to share and when they brought it, it was a soup! on the description said something alone the lines of corn, avocado, tomato and chips… waitress did not mentioned or advise even though we said as an appetizer to share 😓 next day we went for breakfast and most tables were busy while some tables were not being use but were wet and if the hotel is full why not have all tables ready? Some tables had reserved on them and while asking a waitress to please wiped down a table so we could have breakfast they were talking and said they had to remove the reserved on the tables cause they were not going to be used anymore. So we took the reserved table, instead of waiting on one of the wet ones to be wiped down. Lastly, I wish the had a robe in the room or some kind of robe service… Those would be amazing when coming out from the water 😊
Stayed 1 night in Mar 2025

6/10 Okay

Alejandro

Liked: Cleanliness, property conditions & facilities
Location of the hotel, room and the thermal baths were the features to highlight. We got the biggest suite which was huge and we had our own thermal pool. We had a fireplace and plenty of wood (staff takes care of that). Communication with the front desk and restaurant was only via WhatsApp which was non-efficient. Front desk staff was helpful and they took care of our requests (fireplace, heating). The poorest service was the from the restaurant. Room services typically got the wrong order, took a long time and was not very responsive. They seem to be short staffed. Food was less than average and they didn’t have available many items on their menu (to me the best plates - at least in paper). They should improve their wine list. Finally, not the best hotel for small kids as it has not amenities. Maybe a good option for couples and not more than one night stay.
Stayed 4 nights in Dec 2023

6/10 Okay

Lina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not too impressed!

The installation was really nice, however the termales (hot springs) were not hot at all - of the the 6-7 semi private pools only two were truly hot. The staff was friendly but the service was horrendous. The servers would see you enter the dinning room and it would still take them 15-20 min to come to welcome you. Don’t get me wrong they were friendly, but completely understaffed. We waited for a coke for about 20min! We were there one night and asked for a robe - they did not have any available two days in a row. For gods sake you are in the middle of the woods at a high altitude and it’s not fun coming out of the pool wet with that temperature - maybe warn guest to BYOR?!? Lastly, the hotel needs up-keeping - the rooms numbers are missing digits, the faucet is nearly outside the sink (Rm 105) and when you turn open the water it falls all over the counter and onto the floor. The only plus was the bed - very confortable.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

Unfortunately a disaster!

Unfortunately, there is only one good thing to say about this hotel. The pools are in good shape and super nice! However: We booked a "Luxury"-room... - the bathroom door was broken and could not be closed - the heating system was broken. The room temperature did not exceed 18 degrees during the entire stay - there is no hook or anything similar to hang the towels. (Not that they would dry anyway in regard of the room temperature) - the food is extremely overpriced compared to quality you get and usual Colombian prices - during check-in, the room keys and taxes were programmed/charged for one night, even though we had a reservation for two nights. This resulted in another rather unexpected charge in taxes during check out and an additional visit at the reception for reprogramming the keys during the stay -the TV-remote battery needed to be replaced. It took three visits at the reception and a five hour wait until it was replaced - there is a good selection for breakfast. However, even the hot dishes are quite cold and unfortunately the food quality lacked - Expedia tried to get in touch with the hotel concerned my reservation and they were not able to reach the hotel by phone or email for several days - the restaurant does only have digital menus. Make sure you have your phone with you Few of these points are definitely not that bad.. However, they add to the overall "experience" and show the level of detail given to the customer experience. Profit over Quality!
Stayed 2 nights in Jun 2024