We loved our room, but we loved the staff even more. We didn't intend to be the "guests from hell", but as we prepared to depart - thanks to Virginia for helping with our luggage- we couldn't find the keys to our rental car. Yikes!
I don't know what we would have done without their help. They spent an incredible amount of time helping us to find a solution- all while keeping a positive attitude and keeping us from freaking out. It all worked out in the end; we hired a driver to take us to Venice and the keys were eventually found. Big adventure for us, big headache for them.
The room could not be in a better location- we walked to every attraction. Would definitely recommend- just hang on to your car keys!
This is a lovely room. Lots of history. They’ve paid attention to every detail to make you comfortable. We would highly recommend. Be aware getting a taxi is a bit challenging but nothing the office can’t help you with. Also, if climbing stairs is an issue this might not be a good option as there are stairs to climb with luggage. Otherwise it’s really nice!
Perfect location for exploring the old town, close to excellent restaurants & bars. The room was lovely with everything you need for a comfortable stay. Virginia our host was so helpful & friendly. Will return 💐
Beautiful room, convenient location, friendly staff. Only downside was you can hear people in the other rooms.
jennyzen
เข้าพัก 2 คืน, มิถุนายน 2023
การตอบกลับจาก Michela วันที่ 27 มิ.ย. 2023
Thank you for your review. We are trying to solve the soundproofing problem while respecting the historicity of the building, which is completely protected and cannot be modified. Residenza Bonifacio.
Reisen an einen magischen Ort. Das Residenza Bonifacio ist für uns eine echte Entdeckung. Mitten in Verona und doch ganz versteckt. Ein zauberhafter Ort in einem Denkmal geschützten alten Palast. Wir haben uns hier sehr wohl gefühlt und sehr gut geschlafen. Was das ganze Erlebnis aber so besonders macht, sind die beiden Gastgeberinnen Virginia und Michaela. Immer erreichbar für Fragen, freundlich, schnell beim Lösen kleiner Problemchen und voller unvergesslicher Ideen, wenn es um Restaurants und Erlebnisse in Verona geht. Wir kommen in jedem Fall wieder. Danke für die Gastfreundschaf, für die perfekten Shopping Tipps und für die Organisation unseres Aufenthaltes.
Silvia
เข้าพัก 4 คืน, มิถุนายน 2023
การตอบกลับจาก Michela วันที่ 27 มิ.ย. 2023
Eine besondere Rezension. Tausend Dank. Wir freuen uns sehr, Ihren Aufenthalt unvergesslich gemacht zu haben. Dies ist unser Hauptziel und das Wissen, dass es uns gelungen ist, macht uns sehr stolz. Danke Danke Danke Michela e Viginia Residenza Bonifacio
The property is tucked away in a very central location. It was very convenient for walking to restaurants, bars, shops and attractions.
The property is a bit dark inside, which I suppose is quite nice when the weather gets hotter.
The best place to stay in verona, 1 min walk to juliet house, 2 min walk to piazza del erbe and piazza signori, the staff excellent, the room was beautiful, clean, please if you go to verona stay here, you will not regret it.
Excellent place, super comfortable and good location. Extremely helpful staff, unfortunately i dont remember her name, but the young lady who received us on 23rd of March was really helpful and nice. Even though itwas her first day at work, she was veey professional
We are sorry that your stay was not perfect. Unfortunately without a comment we don't know where we can improve to make your stay special. Residenza Bonifacio
Location is amazing, in the center of everything. The room was clean with lovely decor. The girls Francesca and Virginia were so welcoming and couldn’t do more to help.
Thank you!
Bree
เข้าพัก 3 คืน, มีนาคม 2023
การตอบกลับจาก San Nicolò 3 วันที่ 27 เม.ย. 2023
Thank you for your review. Your comment gratifies our work. See you next time in Verona. San Nicolò 3
Dear guest. We regret that we cannot read a comment to your evaluation. Unfortunately, we do not know what you did not like about your stay. You booked last minute at 8pm and left at 9am. Self check in was timely with no waiting and everything went smoothly. Residenza Bonifacio
Wonderful stay in a beautiful city. 27 years after our honeymoon, so nice to ve back. Room was beautiful, in a superb location. Our welcome was lovely and the restaurants recommendations on the money. We will certainly be back.
Virginia and the team were extremely helpful from initial booking through to departure. Recommendations for restaurants were exceptional also places to visit. Would recommend as a place to stay for your visit to Verona.
We had a great stay in Verona and appreciated tremendously the help of Michela when we arrived and also to help with a parking ticket I got!:/ great stay overall!
The amenities were even more than what we expected or needed. The place was gorgeous and the people in charge were super friendly and accommodating. Super recommended!
Erica
เข้าพัก 2 คืน, มิถุนายน 2022
การตอบกลับจาก Michela วันที่ 10 ส.ค. 2022
Thanks for your review. we are very happy that you enjoyed all our amenities. We look forward to seeing you at the next opportunity in Verona
Great location, stone throw distance from Juliette's balcony, helpful and friendly staff, recommended great spots to visit. Nice location, close to the center and all the shops and restaurants.