Search Hotels in Vernon, Waukesha

"Check in staff was great. Morning Manager was rude and unprofessional. 50 year old white lady who seemed like she hated her job and got snippy with people and refused to put out more breakfast food with over an hour left of breakfast. Unacceptable"

"The first room that they gave us had somebody else’s stuff in it, and the bed was not made Which makes me question how thoroughly cleaned these rooms even are"

"We recently stayed at Embassy Suites and it consistently impressed us. The rooms are generous in size, clean, and very comfortable, making it easy to unwind after a busy day. The staff were outstanding—every team member went above and beyond to ensure we felt welcomed and well taken care of. The overall experience was exceptional, and we’ll definitely be returning in the future."

"There was no plastic for garbages, shampoo and conditioner were nearly empty when we arrived, esp shampoo was empty, only 1 water bottle in room and we were thirsty, no free water in building, getting water from starbuck / bar staff was a wait or busy sometime, and blanket looks dirty, overall everything else was amazing"

"The rooms are always nice and exceptional. A nice attribute after leaving the casino."

"As we pulled up it was confusing as to where to go or park or stop for valet. Once we figured it out I will say our valet nick was fantastic. Unfortunately that was the only thing fantastic. The place was absolutely packed for a derby event. Our fault for not checking that before. Not the hotels fault for having a successful event. But, I couldn’t even figure out where the front desk was. Finally found it, got to our room and it was pretty awful. Not clean, a balloon from a previous guest still suck up on the ceiling, TV hanging crooked on the wall, hair in the bathroom, and one k-cup for the morning. The remote wouldn’t turn down the TV and we could hear every word anyone said in the hallway and room next to us. We grabbed our bags and left and drove 3 hours back home. We had plans for the night but getting through that lobby and trying to come and go from there would have been a nightmare. Much easier to take the hit on the $$$ and cancel plans. We booked it for the motorcycle then after visiting the Harley Museum but in the future we’ll look in the Milwaukee burbs for a room."

"No continental breakfast. A brown bag with juice, yogurt, and muffin in it. Get it at the front desk. The hotel showed its age and was worn in areas. Right next to the airport is a plus. Not sure, but i think people lived there too."

"The room was nice and clean and spacious. The front desk staff was friendly and helpful. The pool is warm and even after going into the hot tub and back into the pool, it was still warm."

"Just stayed there 2 nights room was comfy and the staff were very polite"