Parents can grab coffee while kids enjoy the arcade at Hotel Phoenix, then families reconnect in peaceful gardens - a perfect balance of activity and relaxation
Located near the airport, Hotel Phoenix welcomes travelers with a restaurant featuring local dishes. Families enjoy the garden and playground. High-speed WiFi keeps everyone connected, and nearby attractions offer exploration beyond the property.
Reviews
7.67.6 out of 10
Good
Popular amenities
Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available
Business services
Bar
The current price is ฿2,446
฿2,446
฿2,901 total
includes taxes & fees
22 Jun - 23 Jun
Sign in to view eligible discounts and perks. More rewards for more adventures!
Take advantage of a terrace, a coffee shop/cafe and a playground at Hotel Phoenix. The on-site restaurant, Phoenix, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
Other perks include:
Local cuisine breakfast (surcharge), motorhome/coach/lorry parking and a banquet hall
Coffee/tea in reception, a TV in reception and 2 meeting rooms
A reception hall, bike parking and wedding services
Room features
All guest rooms are individually furnished, and have comforts, such as premium bedding and laptop-friendly workspaces, as well as perks, such as air conditioning and separate sitting areas.
Extra amenities include:
Changing tables and highchairs
Hypo-allergenic bedding and memory foam beds
Eco-friendly toiletries, bidets and hairdryers
85-cm flat-screen TVs with digital channels
Private gardens, wardrobes/cupboards and separate sitting areas
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 16
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Friday (6:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.80 per person, per night for adults; EUR 0.90 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: from approximately EUR 10 for adults and from EUR 10 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: EUR 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Frequently asked questions
Is Hotel Phoenix pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel Phoenix?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Phoenix on 22 Jun 2026 start from ฿2,446, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at Hotel Phoenix?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Hotel Phoenix?
Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).
Where is Hotel Phoenix located?
Located near the airport, this family-friendly hotel is within 9 mi (15 km) of Galzenica Gallery, Park Prirode Papuk and Andautonia Archaeological Park. Stari grad Lukavec and Park za pse Utrine are also within 9 miles (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Arrived late from airport. Not a welcoming greeting from the security guard who could not even supply some water & ice in the heat. No English and no interest in using google translate to engage.
However, rooms are immaculate as is the full property. With a/c and all amenities we needed for an over night.
Main staff much more friendly and helpful but I’d still expect more. For example - When I asked for a taxi I was told to call an Uber.
On balance, a good hotel if you are looking for somewhere simple and easy on your journey. Note - not as near to the airport as you think.
Overall this was a really great hotel. The room was as advertised and it was very convenient to the airport. Expedia advertised airport shuttle however, the hotel does not offer airport transfer. The staff were absolutely amazing. I emailed to let them know we would be arriving late and they were more than accommodating. I would highly recommend this place if you are looking for a decent location by the airport
Someone before us had obviously thrown up in the bathroom and the maids just didn’t clean the toilets well. You could see it on the outside of the toilet bowl. The wifi was super weak. We ended up having to use data on our phones because we couldn’t maintain an internet connection using the Hotel’s WiFi. The grout between the tiles in the shower is dirty. The staff were friendly.
I arrived very late and checked out very early in the morning due to my flight schedule. Even though I did not have a chance to see any administrative personnel at the hotel, I had no problem getting into my room and checking out in the morning. The night guard was waiting for me to give me the room key, and I did not waste a second getting into my room. Communication was very fast and effective. It is a cost-effective choice to stay one night near Zagreb airport.
My family of five stayed one night in two rooms the evening before our flight. The rooms were clean. A small pull out was in both rooms to accommodate an extra guest. The concierge representative spoke perfect English, was very friendly and was eager to accommodate our requests. We arrived early and got our rooms a couple of hours before check in.
The cleaning staff was friendly and accommodating. They have a small restaurant that was open for lunch only. The food looked great. We planned to eat dinner at the hotel but it was closed. Without a car, you have to travel by car, taxi, etc into town to get food, groceries, shopping, etc. as there is nothing around the hotel.
It was an overall pleasant stay. Very comfortable. Would recommend to families with small children as well.
2 chambres couplees tres spacieuses ! Propres, eau dans les chambres. Gardien disponible dans la nuit a notre arrivée.
Le moins : on nous disait que les chambres navaient pas été payées alors que javais bien effectué auparavant le paiement. Il a fallu retrouver la preuve par la facture et sur le site de la banque...
Rapport qualité prix excellent !
Personnel très gentil.
Proximité de l’aéroport, parfait pour l’arrivée ou le départ. C’est un hôtel étape très pratique !
Pauline
Stayed 1 night in Apr 2024
Verified
4/10 Poor
Maria Nieves
13 Dec 2023
Liked: Cleanliness
Disliked: Staff & service, amenities
Experiencia desafortunada en check-in, escribimos al hotel comunicando nuestra hora de llegada tardía, no había nadie en recepción y el guardia nos dio una habitación con solo ropa de cama y toallas para 1 persona, cuando éramos 2 personas, no nos ofreció alternativas y la habitación ya estaba abonada mediante el portal de reservas, por lo tanto no pudimos elegir otro hotel. Dormimos como pudimos y no nos devolvieron la diferencia de precio de una habitación doble a una individual.
No recomendaría este hotel en absoluto cuando la recepción esté cerrada.