"My experience was last minute booking, as the hotel I was staying at could not extend me an extra night. Everything from checking in, to getting my room early was great! Room was clean and got everything I needed, plus a marvelous view of the Centro Botín and Paseo Pereda from the 8th floor.
I had to leave the next day to the airport on the first flight out, they called a cab and it was there within 5 minutes.
Staff was friendly, courteous and helpful."
"For a three star hotel, I was surprised by the attention to detail and friendliness of staff. Very helpful. Also they provided a top quality buffet breakfast. Clean and comfortable and only 10 minutes in a taxi from the airport."
"We did not have any water the second night of our stay. They said it would get fixed soon but it was out all night and the next morning as well. There were also ants that got into our bags and food."