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Reviews of White Angel Hotel

4 out of 5
White Angel Hotel
Strada Giomein 52, Valtournenche, AO

Reviews

8.6

Excellent

Rating 10 - Excellent. 70 out of 129 reviews" "
Rating 8 - Good. 37 out of 129 reviews" "
Rating 6 - Okay. 12 out of 129 reviews" "
Rating 4 - Poor. 7 out of 129 reviews" "
Rating 2 - Terrible. 3 out of 129 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, great service.
Stayed 5 nights in Mar 2024

10/10 Excellent

Anis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A few important tweaks needed.
I couldn't give it more than 3 stars because of two big issues: 1. the shuttle system is a mess: the schedule isn't followed; when a shuttle fills up it leaves even if that before the scheduled time; although there are two vehicles, only one shuttle is typically active, regardless of need. We ended up waiting for nearly an hour at one time to back up to the hotel because the shuttle left before the scheduled time, and in a loud "conversation" with another group trying to go down the mountain because seating was insufficient. And 2. The level of English is such that a lot of requests and other conversation are not understood. For a high-end property during the height of the ski season, when they are making the most money, these should not be issues. Otherwise, we were very happy with the place.
Stayed 5 nights in Dec 2023

8/10 Good

yizhen, Princeton

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 2 nights in Mar 2023

10/10 Excellent

Marina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff go above and beyond, amazing amenities to
Stayed 2 nights in Mar 2023

6/10 Okay

Habib

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
This property is over priced. We rented two rooms. In both rooms you could not control the temperature, asked three times and were total yes,yes. But was not fixed. We were in a newly built room and the bathroom fixtures were falling of.
Stayed 5 nights in Feb 2023

10/10 Excellent

Angus

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely comfortable hotel . A little far from town but convenient ski in at end of day . Could not believe the 25 euro per person charge to use the pool each day , an exorbitant extra
Stayed 4 nights in Feb 2023

6/10 Okay

grigoriy

Liked: Cleanliness, amenities

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with good ski access. Rooms with jet spa are amazing after a day of skiing. Easy shuttle into the town if you want other dining options.
Stayed 3 nights in Mar 2022

10/10 Excellent

Srdan

Stayed 9 nights in Mar 2022

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service by everyone at the hotel from the reception to the staff in the restaurant. Spectacular views from the dining room and lots of choice at breakfast. Shuttle bus available as needed. Ski in/out hotel was really handy!
Stayed 3 nights in Mar 2022

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 2 nights in Mar 2022

6/10 Okay

Petra

Stayed 1 night in Feb 2022

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right by the slopes!
Stayed 1 night in Feb 2022

8/10 Good

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

10/10 Excellent

Jiaxuan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not have given White Angel Hotel higher ratings. It is one of few places that I think is majorly underrated and we even looked up GroupABC to stay at their other properties in the future. The restaurant, bar, spa, and overall building management were all high quality and affordable. They also provide a lot of ski services that are helpful (getting passes there, rentals, ski in ski out, lockers etc). Definitely would come back again.
Stayed 3 nights in Jan 2022

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
do it, you wont be dissappointed
great skiing trip. fantastic hotel
Stayed 3 nights in Jan 2022

10/10 Excellent

june

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay for skiing
Lovely hotel clean, fab staff, amazing breakfast, lifts to the village with hotel transport really good, covid safe, and most important real ski in ski out.
Stayed 7 nights in Jan 2022

10/10 Excellent

Eliezer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2022

10/10 Excellent

Tinneke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and comfortable stay. Easy w
Stayed 7 nights in Dec 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for skiing and romance
Right on the slopes so perfect for ski-in and ski-out. A fabulous pool, heated to 85degrees, with magnificent views over the mountains. A great spa/massage, A convenient free shuttle takes you back & forth in less than 10 minutes to the village of Cervinia. We chose to have dinner at the hotel every night because we were too tired to go into town and the food at the hotel was extremely varied and great. Service was superb and all of the staff could not have been more helpful and gracious. Sky TV in the rooms has many choices of free movies and news channels in English. If you're a serious skier, and want quiet evenings at the charming hotel bar, this is the perfect hotel. Only criticism is that the rooms could have used more hooks where to hang bulky jackets and ski attire.
Stayed 7 nights in Feb 2020

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
good and not so good
Should reserve a parking spot in advance, also will need 4-wheel drive to get up in with any snow on ground. Note there is a charge of 12 euros to use the spa facilities which is not mentioned in the booking. Rooms are tiny and not private. Walks are thin and can hear neighboring rooms. They have a shuttle service to town but ends at 7pm. Would be better if later in evening like 10pm Outside that ski in and out was great! Great breakfast! Clean all around.
Stayed 6 nights in Dec 2019

10/10 Excellent

Shir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
the hotel is very nice. location is beautiful fir nature lovers. not close to the center of the town but they have a great shuttle sevice available all day. staff are very helpful and breakfast is great.
Stayed 7 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Modern hotel but comes with few cautions
Starting with the positives: it’s a modern hotel (the new wing just opened); the spa/pool area is great, as is the breakfast; if you are a competent skier, it’s a ski in/out property (the hotel is next to a pretty steep red run); there is a good ski room with boot heaters, lockers etc Less positive: - the hotel is a mile or to out of the town itself, on top of a very steep and narrow road. This really matters - when it snows, unless you have chains and/or winter tires you won’t be able to get to the hotel. - there is a shuttle service to/from the town, which generally works well. However, when it snows or the road is icy, the service can be affected by other cars getting stuck and blocking the road. - if you are driving, there is a 20 Euro daily parking charge in the underground car-park. - there is also a fee of 12 Euros (per person) to use the pool - the staff are generally friendly and helpful but the hotel feels understaffed and you are often left at figuring things out for yourself. Overall, we had a good time but with a few kinks. A special mention to the shuttle driver (Dimitri), who was amazing at making things happen.
Stayed 7 nights in Dec 2019
Response from Anna on 22 Dec 2019
Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great spa and room, service needs improving
Amazing spa, spacious room, and a nice bar and restaurant. However the service at the front desk really needs improving. It took far too long to check in and check out. Shuttle service to the main resort was very convenient too!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Great property ski in ski out spa is fabulous Breakfast and amenities are nice good room size
Stayed 2 nights in Dec 2019
Response from Anna on 22 Dec 2019
Thank you for your feedback

10/10 Excellent

Eran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for skiing
Truly ski-in, ski-out (perhaps the only one in Breuil) the hotel is located right on the 3bis slope. The downside is that it is far from the town (5 minutes drive), but the hotel runs a free shuttle service on demand to the town and back until 11pm, to make up for it. Breakfast buffet is amazing! super rich with plenty of variety. (If they had a freshly squeezed orange juice, it would make the perfect breakfast.) The spa is impressive with a huge very warm (untypical in Europe) indoor jacuzzi pool that also extends outside to the open air and a quaint Swedish sauna. Rooms have a very modern design with espresso machines in the room. My rooms was missing a clothes closet though (perhaps sacrificed in favour of the modern design).
Stayed 2 nights in Dec 2019

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beyond our expectations and we would love to come
Every thing was amazing! More that we expected, food in the breakfast is fresh and tasty. the reception desk was very helpful at all time. ski in ski out was a grate bonus although snow on 3bis slope was bit difficult at the and of the day. shuttle was always available and we never waited more than 5 min. all in all was beyond our expectations and we would love to come back again
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a wonderful stay at white angel hotel. The staff were absolutely lovely, and we felt so welcomed. we arrived early, and the staff quickly cleaned the room and checked us in. It was our first snow time in Cervinia and we absolutely loved it here. Will be coming back. thank you!
Stayed 2 nights in Mar 2019

6/10 Okay

lvt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ok...way up on the hill....awkward to get to, parking was too expensive
Stayed 3 nights in Mar 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

4/10 Poor

Stephen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
NO PLACE TO PARK!!!!! Very inconvenient location
Stayed 2 nights in Mar 2019

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
huge disapointment
check-in took time, car park not arranged as promised, room dirty at arrival, took more expensive room, did not get anything special, mold around the shower, poor bed. breakfast poor.hotel middle of construction!! road to the hotel a disaster!
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Excellent hotel, great amenities and food.

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real gem
We returned to Cervinia to try the new White Angel which opened just 3 years ago. Rooms were of a decent size and service was excellent. Ski-in ski-out was most convenient though not for beginners. The restaurant is a must-try. Hope to come back again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic meals and facilities right on the slopes
Fantastic meals and facilities right on the slopes
Stayed 4 nights in Dec 2017
Response from MT on 2 Jan 2018
Thank you for your review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New gem in Cervinia
LOVED this hotel! New gem in Cervinia. Wonderful management who were very accommodating - First moving us to a room with a balcony and then helping us with a very late checkout. The breakfast was superb and we loved the terrace bar with its great views and apres buffet every afternoon. The ability to ski-in/ski-out is a real plus and not very common in Cervinia. The shuttle into town ran frequently and generally on schedule, but you would be advised to arrive 5-10 min early to be sure you meet it. Only downside was the lack of a corkscrew in the room. Will definitely be booking again for next year.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
boys ski weekend
terrific, new property with excellent skiing facilities

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please dim the dining room lighting
Ski-in Ski-out facility on red run excellent. Excellent cuisine and service but dining room too brightly lit always. No food available at all from 2 pm until dinner... Room design with shower glazed screen open to room not ideal for siblings sharing a twin room. Excellent shuttle service to town with very pleasant driver.

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect ski in/out hote
Great place to start Cervinia-Zermat ski adventure! Brand new hotel with nice comfortable rooms. Located directly at the slope 3bis so in 2 min you can reach cervinia gondola. Hotel has also nice spa and underground parking

10/10 Excellent

Ed, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski in / out hotel overlooking village
Brand new hotel. Good standard. Convenient. Good staff.

8/10 Good

Gerald, Kent

Liked: Cleanliness, staff & service, property conditions & facilities
Smart Modern Hotel
The hotel is modern and well designed. We found all of the staff to be helpful and the spa is very nice - we had a very good back massage from a clearly well experienced therapist. The complimentary teatime buffet in the bar is very good and the main barman is very knowledgable on his drinks. Breakfast is good. Be aware the ski in/ski out is a red run, but it is only a short run to the lifts and do-able as long as not a total novice. Overall we found the hotel to be excellent, the only very minor things that would prevent an outstanding review is that they could do with more space in the rooms for ski wear - even a few hooks on the door would do. Our room was also very, very warm so we had to keep the doors open. Mini bus service to village was fine - but I'd imagine it might not be sufficient in busy season as it only holds about 8.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant modern hotel with generously sized rooms
Nice modern hotel located directly on the slopes at the edge of Cervinia. The room was quite large & very clean, although some of the design choices, such as the glass toilet cubicle, were a little unusual and the hot water was little more than lukewarm at times. The complimentary shuttle service into the village was both frequent and efficient.

8/10 Good

Roger P H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski in ski out hotel!
We loved the White Angel - modern/trendy, clean and great location. Staff were generally helpful (e.g. suggested we park for free 50m away vs paying 20 Euro a day at the hotel!). If you like ski in ski out this is one of the best places to be - step out of the the ski room and the run is there! Room was a bit small - but nice and modern. We did have a good view with a balcony (could do with a chair or two on the balcony). Breakfast was great! They provide a shuttle to the village and back. Tip: always be at the pickup/departure points a little ahead of time so you get your seat! :-) Shuttle takes 7-8 people each way so at "peak" times you may need to wait if you don't get there early.

10/10 Excellent

Phock Hoon, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand experience
We loved this luxurious hotel - location is perfect with limo shuttles to Montanapoleone (shopping area) and the Scala (walk to Duomo and vicinity), and service is great. It's also close to the Republica Metro and Centrale train station (very convenient if you are doing some side/day trips - we did 1 to Venice).

8/10 Good

Michael, Nicosia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice new hotel
Beautiful new hotel. The food was fantastic! The bartender Alexandro and his wife were very friendly and the drinks fantastic!

10/10 Excellent

Anne, UK

Liked: Cleanliness, property conditions & facilities, room comfort
Great location for skiing
A really great hotel, perfectly located for skiing. Very frequent bus service to the village (as you wouldn't want to walk up the hill in skis!). Amazing spa, superb breakfast and a hotel I would recommend and stay at again.