Lieber Dietmar,in erster Linie möchten wir uns bei Ihnen für die lobende Bewertung bedanken, die Sie nach Ihrem letzten Besuch in unserem Hotel Barceló Valencia abgegeben haben und freuen uns zu lesen, dass wir Ihre Erwartungen erfüllen konnten.Wir wissen Ihren Besuch in der derzeitige und freuen uns über Ihr positives Feedback an unsere Mitarbeiter und Einrichtungen.Nochmals vielen Dank für diese sehr freundliche Bewertung unseres Hotels und wir freuen uns darauf, Sie in Zukunft wieder zu empfangen.Mit freundlichen Grüßen,Paula Merino Guest Experience Manager
Dear Nicola,Thank you for your positive feedback.It brings us great joy to know that our staff's dedication contributed positively to your experience. We're also thrilled that the spaciousness of our rooms met your expectations, providing a comfortable stay. The rooftop bar is indeed a fantastic place to enjoy the beautiful Valencian sunsets, and we're glad you could savor this moment with our selection of drinks. Thank you for choosing Barceló Valencia for your stay. We are committed to delivering memorable moments, and it seems we have succeeded during your visit. Your praises are a testament to our team's passion for hospitality, and we look forward to sharing your kind words with them.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
Dear Carolina,Thank you for taking the time to review your recent stay at our hotel.We are sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. We are sorry that the comfort of the bed was not up to expectations. Rest assured, we are dedicated to ensuring the well-being and comfort of all our guests.We deeply regret to read about your remarks regardin room cleanliness and amenities. We perfectly understand that it is essential to guarantee a comfortable stay in our hotels and we strive daily to maintain high standards.We hope we can provide you with an improved stay in the future.Kind regards,Paula Merino Guest Experience Manager
Dear Stephen, Thank you very much for your kind feedback.It's wonderful to know that the size of our beds exceeded your expectations and contributed to a comfortable stay. We pride ourselves on maintaining impeccable cleanliness and are thrilled to receive your full marks in both room and hotel condition. Our team is dedicated to providing outstanding service, so your recognition of their efforts is much appreciated. We are proud that Barceló Valencia was able to meet all your needs, and we look forward to welcoming you back in the future for another excellent experience.Best wishes,Paula Merino Guest Experience Manager
10/10 ดีเลิศ
Miriam
เดินทางกับคู่รัก
14 เม.ย. 2024
Lovely stay at Barcelo Valencia. Great hotel. Extremely clean & modern. Great proximity to Arts & Sciences museums.
Dear Miriam,Thank you for your positive feedback.It is heartening to learn that the cleanliness and modern design of Barceló Valencia met your expectations and contributed to a memorable stay. Our proximity to the iconic Arts & Sciences museums is indeed one of the highlights we are proud of and we are glad it enhanced your visit.We are committed to maintaining the high standards that you experienced, from our well-appointed rooms to the prime location that allows our guests to explore Valencia with ease. Thank you for choosing us for your stay.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
Dear Hannah,Thank you for your positive feedback.We are thrilled to hear that our team's dedication to service made a lasting impression on you. It is gratifying to know that our prime location contributed positively to your stay. Your remarks on the impeccable cleanliness of our rooms and the overall condition of our hotel fill us with pride, as these are aspects we take great care in maintaining.Each member of our staff is committed to providing an exceptional experience, and we are delighted to see this reflected in your feedback.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
Dear Allan, Thank you very much for your kind feedback.It is heartening to hear your appreciation for the contemporary design of Barceló Valencia and our commitment to maintaining high standards of cleanliness. Our team is delighted to have contributed positively to your stay and we're thrilled that our central location met your expectations for convenience and enjoyment. Furthermore, your commendation of our breakfast selection truly brightens our day; we take pride in offering a diverse and delectable start to the morning.We're always striving to deliver a memorable hotel experience and it seems we have succeeded during your visit.We look forward to welcoming you back for another memorable experience.Best wishes,Paula Merino Guest Experience Manager
Dear Andrea,Thank you for your positive feedback.It fills us with pride to hear that our reception team provided a great start to your stay and that you found your room to not only meet but exceed your expectations in terms of space, cleanliness, and modernity. Our team strives to maintain the highest standards of service and room amenities, and we are delighted that we were able to contribute to a memorable experience for you at Barceló Valencia.Please know that your kind words serve as a wonderful encouragement to our dedicated staff. Thank you once again for choosing us for your stay in Valencia.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
Dear Diana,Thank you for your positive feedback.We are delighted to hear that the hotel's location positively contributed to your experience, and that you found the condition of our hotel and the service provided by our team to be excellent. It is also gratifying to know that the amenities in your room were to your complete satisfaction, enhancing your stay at Barceló Valencia.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
Dear Sara,Thank you for your positive feedback.We are thrilled that you enjoyed the view of the fireworks during the Fallas and appreciated the condition of our hotel and the service provided by our team. Our staff strives to offer exceptional service, and it's heartening to hear that we were able to make a positive impact on your stay.We look forward to welcoming you back on a future occasion.Best regards,Paula Merino Guest Experience Manager
Overall very good stay . Easy access to the area of interest for us. Only downside was we went to the 270 bar and after waiting 10 minutes to be served we left .
Steve
เข้าพัก 3 คืน, มีนาคม 2024
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 15 มี.ค. 2024
Dear Steve,Thank you for your review.We regret to hear about your wait at the 270 bar and understand this may have impacted your overall experience. Please rest assured that guest satisfaction is our priority, and we continuously strive to provide prompt service.We are delighted to know that you found the room cleanliness, hotel condition, and service to your satisfaction. It is also pleasing to hear that our hotel's location provided you with easy access to your areas of interest.We look forward to welcoming you back. Best regards,María Oltra Adjunta a dirección
Frente a la cuidad de artes y ciencias, con parada de autobús a pocos pasos.
La habitación cómoda, la cama muy buen tamaño, ropa de cama muy suave.
El desayuno es muy variado y huevos al gusto.
El único inconveniente es el mal olor del desagüe del lavamanos
Fabian Orlando
เข้าพัก 2 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 26 ก.พ. 2024
Estimado Fabian,Le agradecemos enormemente sus fantásticos comentarios y que nos haya dado una puntuación tan destacada. Fue un placer recibirle y tener la oportunidad de ser sus anfitriones, gracias por su visita. Nos alegra que el desayuno le agradara. Ofrecemos una completa y atractiva propuesta, pensada para complacer todos los paladares y comenzar el día de la mejor manera.Una vez más le damos las gracias por compartir su experiencia con nosotros y esperamos poder servirle de nuevo muy pronto.María Oltra Adjunta a dirección
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 30 ม.ค. 2024
Dear Iain, Thank you very much for your kind feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,María Oltra Adjunta a dirección
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 26 ม.ค. 2024
Chère Laetitia,Nous apprécions énormément le temps que vous avez consacré à partager votre récente expérience au sein de notre Barceló Valencia et vous remercions pour votre aimable recommandation.Nous sommes heureux de lire que la propreté de la chambre et les équipements ont répondu à vos critères de qualité.Nous apprécions également vos commentaires positifs sur l'état de l'hôtel, et il est gratifiant de savoir que vous avez trouvé la chambre bien aménagée.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. Cordialement,María Oltra Adjunta a dirección
Two nights getting to know València … we loved the city, and Barceló was a wonderful hotel for our stay. The location was fantastic. A beautiful walk to the old town or a short bus ride on Bus 19 (Euro 1.50 paid on the bus with a touch credit card—super easy). We would stay here again. We even got free parking with hotels.com
Gregory
เข้าพัก 2 คืน, มกราคม 2024
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 17 ม.ค. 2024
Dear Guest, Thank you very much for your kind feedback.We are thrilled to learn that you found our location to be fantastic and that the accessibility to the old town via a beautiful walk or a short bus ride enhanced your stay. It's wonderful to hear that you would consider staying with us again and that the cleanliness, condition of the hotel, and the service met your expectations. Moreover, we appreciate your positive words about the room comfort, which we strive to maintain at the highest standard for all our guests.We look forward to welcoming you back for another memorable experience.Best wishes,María Oltra Adjunta a dirección
Good Location, parking on site , nice roof top bar .
ผู้เข้าพักจริง
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 12 ม.ค. 2024
Dear Guest,Thank you for taking the time to review your stay.It's wonderful to hear that you enjoyed our convenient location and on-site parking, as well as the ambiance of our rooftop bar.The entire team look forward to welcoming you back for a future visit.Kind regards,María Oltra Adjunta a dirección
Dear Cathy,Thank you for your positive feedback.We're glad to hear that you found the room to your liking with its cleanliness and comfort. It's also heartening to know our staff made a positive impression with their friendliness. We appreciate your comments on the hotel's convenient location, which allowed for easy access to your planned activities.We are sorry that the solutions provided during the stay were not satisfactory.We look forward to welcoming you back on a future occasion.Best regards,Sandra Altaver Assistant General Manager
Very noisy room and we were on 4th floor. You can hear every car that passes by. Room needs a little tlc.. buffet was good but one of the staff was constantly coughing over everything with no mask. They also were letting parents with sick children touch food and cough over it. Should be more considerate.
Dear Ilian,Thank you for your review.We are sorry to hear that you experienced noise disturbances during your stay with us. We strive to ensure a peaceful environment for our guests and will look into this matter further. Regarding your comments about the buffet, we take health and safety very seriously and have protocols in place to ensure the wellbeing of our guests; we regret any concerns this may have caused you.We are pleased to know that you found our buffet to be good and appreciate your positive rating of our service.We hope to welcome you again in the future. Best regards,Sandra Altaver Assistant General Manager
Great stay in this luxurious hotel. Staff are all really kind and friendly and the beds are enormous and so comfortable. Central location near El Corte Inglés for shopping and El Turia is perfect. Lots of restaurants and bars nearby.
Dear Kristen,We appreciate that you took the time to share your experience with us.We are thrilled that you had a pleasant stay with us; however, we wish it was completely satisfying. We are sorry for any inconvenience and have taken note of your remarks. Thank you for appreciating our teams' service.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Sandra Altaver Assistant General Manager
Dear Dennis, Thank you very much for your kind feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back for another memorable experience.Best wishes,Sandra Altaver Assistant General Manager
Very nice hotel and it is close to all the major attractions, cafes and restaurants. Bit expensive but worth it. Rooftop bar was especially nice and popular.
Dear John,Thank you for your review.We're delighted to hear that the proximity of our hotel to major attractions added value to your stay, and that you found our rooftop bar to be a highlight. We are sorry that the solutions provided during the stay were not satisfactory. It's a pleasure to know the overall ambiance and offerings of our hotel met your expectations and made your visit worthwhile.We look forward to welcoming you back. Best regards,Sandra Altaver Assistant General Manager
Apreciada Loren,Nos alegra enormemente que haya disfrutado de la ubicación privilegiada y de la amplitud y comodidad de nuestras habitaciones. Agradecemos su apreciación sobre nuestros colchones, que se seleccionan cuidadosamente para garantizar el descanso óptimo de nuestros visitantes.Esperamos volver a recibirle en futuras ocasiones.Saludos cordiales,Sandra Altaver Assistant General Manager
The room was large and modern. The staff were the most friendly and helpful I have come across anywhere.
Mark
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 30 พ.ย. 2023
Dear Mark, Thank you very much for your kind feedback.We're delighted to hear that the spaciousness and modern design of our rooms contributed to an unforgettable stay. It's heartwarming to know that our staff's friendliness and helpfulness stood out during your visit. We take pride in maintaining high standards of cleanliness and overall condition, and your appreciation of these efforts is greatly valued.We look forward to welcoming you back for another memorable experience.Best wishes,María Oltra Adjunta a dirección
Excelente todo. Volvería a quedarme. La terraza 270 extraordinaria
Julio Pantojas
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 30 พ.ย. 2023
Apreciado Julio,Agradecemos de corazón todos sus comentarios, la opinión de nuestros huéspedes significa mucho para nosotros, porque es la mejor manera de saber cómo concentrar nuestros esfuerzos para superarnos cada día.Le agradecemos por señalar la calidad y belleza de nuestras instalaciones, cuya variedad garantiza el máximo relax y disfrute de nuestros visitantes.Es siempre nuestro objetivo alcanzar la máxima satisfacción de nuestros clientes y estamos encantados de escuchar que disfrutaron de sus vacaciones en el hotel Barceló Valencia. Nos esforzamos continuamente en ofrecer la mejor calidad y asegurar que todos nuestros huéspedes regresan a sus casas con bonitos recuerdos de sus vacaciones.Esperamos tener el placer de recibirle nuevamente en su próxima visita,María Oltra Adjunta a dirección
Excellent location. Rooms are nice and have a very modern/posh aesthetic. Staff was bilingual, which was helpful.
David
เข้าพัก 4 คืน, พฤศจิกายน 2023
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 24 พ.ย. 2023
Dear David, Thank you very much for your kind feedback.We're delighted to hear that you appreciated the prime location of our establishment and the contemporary elegance of our rooms. It's also gratifying to know that our bilingual staff was able to assist you effectively during your stay. We strive to maintain high standards of cleanliness and comfort, so it's wonderful to see these efforts reflected in your feedback.We look forward to welcoming you back for another memorable experience.Best wishes,María Oltra Adjunta a dirección
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 20 พ.ย. 2023
Dear William, Thank you very much for your kind feedback.We're delighted to hear that our staff made a great impression and that your stay was comfortable. It's wonderful to know that the cleanliness of our rooms, the condition of our hotel, the service provided, and the amenities available met your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,María Oltra Adjunta a dirección
Cher Serge,Avant tout nous voudrions vous remercier d'avoir choisi notre hôtel Barceló Valencia pour votre visite à Valence et pour votre appréciation.Nous avons pris bonne note de votre observation et vous en remercions. Nous vous prions de nous excuser pour le dérangement.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementSandra Altaver Assistant General Manager
Hotel bem localizado, atendimento 10, quarto grande e confortável, café da manhã e restaurante excelentes.
Tem um bar no último andar com uma vista espetacular da cidade.
ALANO
เข้าพัก 7 คืน, พฤศจิกายน 2023
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 16 พ.ย. 2023
Caro Alano, Agradecemos o seu simpático comentário.Foi um prazer receber a sua presença e é com satisfação que ficamos a saber que teve uma agradável experiência na nossa companhia, designadamente graças à nossa conveniente localização.Esperamos que tenha a oportunidade de voltar em breve. Melhores cumprimentos,María Oltra Adjunta a dirección
Great property the breakfast buffet is awsome.
The rooms are nice and big
The hotel looks brand new
armando
เข้าพัก 1 คืน, พฤศจิกายน 2023
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 13 พ.ย. 2023
Dear Armando, Thank you very much for your kind feedback.We aim to provide a memorable experience and are delighted that we were able to deliver just what you were looking for.We look forward to welcoming you back for another memorable experience.Best wishes,María Oltra Adjunta a dirección
10/10 ดีเลิศ
William
9 พ.ย. 2023
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Lovely modern hotel, close to many attractions
William
เข้าพัก 3 คืน, พฤศจิกายน 2023
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 11 พ.ย. 2023
Dear Guest, Thank you very much for your kind feedback.We are delighted to hear that you appreciated our modern design and convenient location near many attractions. It is our pleasure to provide a comfortable and enjoyable stay for our guests, and we are glad that our room cleanliness and service met your expectations.We look forward to welcoming you back for another memorable experience.Best wishes,María Oltra Adjunta a dirección
Room wasn’t cleaned despite asking twice - bed was poor split up in middle. Tv was not working properly. Pool area closed. V average experience
Joseph
เข้าพัก 2 คืน, พฤศจิกายน 2023
การตอบกลับจาก María Oltra | Adjunta a dirección วันที่ 11 พ.ย. 2023
Dear Joseph,Thank you for taking the time to share your feedback.We apologize for the inconvenience you faced regarding the room's cleanliness and bed comfort. Our housekeeping team is committed to maintaining high standards, and we will address your concerns to ensure better service in the future.We are sorry to hear about the issues with the TV and the pool area being closed during your stay. Our maintenance team is available to assist with any technical issues, and we encourage guests to reach out to our reception for assistance. Regarding the pool, it is closed during winter time and it is annouced on the information before booking. We hope to see you again in order to improve your expectations. Kind regards,María Oltra Adjunta a dirección