Front of property

Reviews of Omena Hotel Vaasa Espen

3 out of 5
Omena Hotel Vaasa Espen
Hovioikeudenpuistikko 16, Vaasa

Reviews

8.2

Very good

Rating 10 - Excellent. 81 out of 190 reviews" "
Rating 8 - Good. 72 out of 190 reviews" "
Rating 6 - Okay. 18 out of 190 reviews" "
Rating 4 - Poor. 8 out of 190 reviews" "
Rating 2 - Terrible. 11 out of 190 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Self service checkin but codes arrived on time as promised. Kiitos
Stayed 1 night in May 2024

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, property conditions & facilities
Located in the best par of the city!
Stayed 3 nights in Feb 2024
Response from Jousia / Omena-hotellit on 28 Mar 2024
Thank you Aaron for your great review! Hope to see you with us again!

10/10 Excellent

Hetak

Stayed 1 night in Oct 2023

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy, simple, clean, cheap
Stayed 1 night in Sep 2023
Response from Jocke on 20 Oct 2023
Hey Mats,Thank you for your review! Amaizing to hear our hotel and rooms were easy, simple, clean and cheap!Kind regardsOmenahotels Lönnrotinkatu

8/10 Good

Hammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was super awesome.
Stayed 2 nights in Aug 2023
Response from Jocke on 20 Oct 2023
Hey Hammed,Thank you for your review! Amazing to hear you had a super awesome stay!Kind regardsOmenahotels Lönnrotinkatu

10/10 Excellent

Liis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Omena Hotel Vaasa on 3 Aug 2023
Hello Liis, thank you for the review!

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nea / Omena Hotels on 22 Jul 2023
Hi Mariah, thank you for the positive review!

8/10 Good

Vinoth

Stayed 1 night in Mar 2023
Response from Omena Hotel Vaasa Espen on 22 Apr 2023
Hei Vinoth, kiitos arviostasi!

10/10 Excellent

chonarop

Liked: Cleanliness, staff & service, property conditions & facilities
Like the check in process, received the code via email, no need to waste time at the reception
Stayed 1 night in Mar 2023
Response from Omena Hotel Vaasa Espen on 22 Apr 2023
Hello Chonarop, thank you for the review! I am happy to hear that our check-in-process was to your liking!

10/10 Excellent

M

Stayed 1 night in Jan 2023
Response from Omena Hotel Vaasa Espen on 20 Feb 2023
Hei M,kiitos arviostasi!

8/10 Good

DEYCY JANETH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic for short stays
I was not aware that the hotel does not have reception. Fortunately, i received by email the code to open the door and the room number. Internet was working fine. The room has the necessary things, even coffee, tea and cream. It did not have a desk.
Stayed 1 night in Nov 2022
Response from Omenahotel Vaasa on 19 Nov 2022
Hi Deycy Janeth, thank you for your review. It's great that you enjoyed your stay in our hotel and liked especially the room which had all the necessary things in it.

4/10 Poor

Shu-Pi Grace

Travelled with family
Disliked: Property conditions & facilities, room comfort
No hot water at night
Great location, however the hot water is not working at night, we waited for hours but still no hot water, only until the next morning there is hot water. Will not recommend if this problem is not fix.
Stayed 1 night in Aug 2022
Response from Omenahotel Vaasa on 28 Aug 2022
Hi Shu-Phi Grace, thank you for your review. I'm sorry there was no hot water at night when you were staying in the hotel. The local electricity company was working at the area and they had to cut off the hot water also from the hotel building. Usually there is hot water around the clock :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spartan, efficient, clean, comfortable
Stayed 1 night in Aug 2022
Response from Omenahotel Vaasa on 28 Aug 2022
Hi, thank you for your review! It's great to hear you enjoyed your stay in our spartan hotel :)

2/10 Terrible

Irina

Stayed 1 night in Mar 2022
Response from Omenahotel Vaasa on 10 Apr 2022
Hei Irina, kiitos arvostelustasi / Thank you for your review.

10/10 Excellent

Tua

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Recommend
Everything went smoothly. The code system worked as promised and the room was specious and clean! I would say we got value for the money! We recommend :)
Stayed 1 night in Nov 2021
Response from Omena Hotel Vaasa Espen on 5 Feb 2022
Hi Tua, thank you for the review!

2/10 Terrible

Gagandeep

Disliked: Room comfort
Stayed 1 night in Jul 2021
Response from Omena Hotel Vaasa Espen on 5 Aug 2021
Kiitos palautteestasi! Thank you for your feedback!

10/10 Excellent

Rey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Omena Vaasa on 24 Jun 2021
Kiitos palautteesta / Thank you for your feedback

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Huoneen lämmöstä
Hei, Yövyin yhden yön 1-hengen huoneessa. Pari asiaa haluaisin tuoda esiin, muuten kaikki oli ja toimi hyvin. Huone oli liian lämmin, eikä pystynyt tuulettamaankaan. Poikani ja hänen avovaimo yöpyivät Omenassa joulun jälkeen ja he kertoivat samaa, huoneessa oli liian lämmintä. Lämpöä ei saanut laskettua. Säästyisi energiaakin jos halutessaan voisi laskea lämpötilaa tai se olisi vähän alhaisempi. Toinen vaikea asia tällaiselle hissikammoiselle oli se, ettei voi kävellä portaita ylös saakka (alas kylläkin). Ymmärrän, että portti varmaan on suljettu turvallisuussyistä ja/tai, jotta olisi rauhallisempaa, mutta olisin halunnut kävellä ylös saakka.
Stayed 1 night in Feb 2024
Response from Omena Hotel Vaasa Espen on 27 Mar 2024
Hei Susanne! Kiitos palautteestasi. Mukava kuulla, että majoittuminen sujui pääasiassa hyvin, lukuun ottamatta lämpötilaa ja mahdollisuutta käyttää portaita koko matkalle. Tervetuloa uudelleen Omena-hotelliin!

2/10 Terrible

Henrik

Stayed 1 night in Feb 2024
Response from Jousia / Omena-hotellit on 28 Mar 2024
Kiitos Henrik arvioinnistasi! Toivottavasti pystymme seuraavan kerran tarjoamaan onnistuneemman majoittujakokemuksen sinulle!

8/10 Good

Riikka

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Jousia / Omena-hotellit on 28 Mar 2024
Kiitos Riikka arvioinnistasi ja tervetuloa uudestaan!

2/10 Terrible

Harri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Liian pieni huone
Huone on liian pieni työskentelyyn reissumiehelle. Kahdelle aivan mahdoton.
Stayed 1 night in Jan 2024
Response from Omena Hotel Vaasa Espen on 27 Mar 2024
Hei Harri! Kiitos palautteestasi ja ikävää, että huoneen koko ei vastannut toiveitasi.

6/10 Okay

Niels

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Kjell

Liked: Cleanliness, property conditions & facilities, room comfort
Omenahotel Vasa helt OK
Det funkade bra med dörrkod och rummet var helt OK.
Stayed 5 nights in Dec 2023

8/10 Good

Malin

Stayed 1 night in Dec 2023

8/10 Good

Anne

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ilmastointi häiritsi
Huoneessa 616 ilmastointi piti todella kovaa humisevaa ääntä ja häiritsi pahasti nukkumista. Ei pystynyt säätämään pois. Kylpyhuoneen lattialämmitys ei myöskään toiminut.
Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Stayed 2 nights in Nov 2023

8/10 Good

Gunnar Kåre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvät yhteydet ja siisti.
Stayed 2 nights in Nov 2023

4/10 Poor

yi

Stayed 1 night in Nov 2023

8/10 Good

Henna

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ikenna

Stayed 1 night in Sep 2023

6/10 Okay

MARIA LUCIA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Não foi enviado o código para entrar no quarto , tivemos que ligar e um atendente com muita má vontade . Quarto confortável, silencioso , água quente , janelas que não abrem , sem café manhã , mas frigobar chaleira e microondas no quarto
Stayed 1 night in Nov 2023

8/10 Good

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Bo-Göran

Stayed 1 night in Nov 2023

10/10 Excellent

Sirpa

Stayed 2 nights in Nov 2023

8/10 Good

Tarja

Stayed 2 nights in Nov 2023

8/10 Good

Tuomas

Stayed 2 nights in Oct 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Eija

Stayed 1 night in Oct 2023

8/10 Good

Ulla

Stayed 1 night in Oct 2023

10/10 Excellent

Isa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Jocke on 20 Oct 2023
Hey Paul,Thank you for your review!Kind regardsOmenahotels Lönnrotinkatu

8/10 Good

Jani

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jocke on 20 Oct 2023
Hei Jani,Kiitos arvostelustasi!Ystävällisin terveisinOmenahotelli Lönnrotinkatu

10/10 Excellent

Suvi

Stayed 1 night in Oct 2023
Response from Jocke on 20 Oct 2023
Hei Suvi,Kiitos arvostelustasi!Ystävällisin terveisinOmenahotelli Lönnrotinkatu

10/10 Excellent

Arto

Stayed 1 night in Oct 2023
Response from Jocke on 20 Oct 2023
Hei Arto,Kiitos arvostelustasi!Ystävällisin terveisinOmenahotelli Lönnrotinkatu

10/10 Excellent

Essi

Stayed 1 night in Sep 2023
Response from Jocke on 20 Oct 2023
Hei Essi,Kiitos arvostelustasi!Ystävällisin terveisinOmenahotelli Lönnrotinkatu

8/10 Good

Jonna

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Jocke on 20 Oct 2023
Hei Jonna,Kiitos arvostelustasi!Ystävällisin terveisinOmenahotelli Lönnrotinkatu