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"It was clean but hot"

"Had a 2 night stay booked but only stayed one. The pool was by appointment only due to a dance competition at the hotel. We, myself and 2 kids, were notified on check in and subsequently told that it was all booked until Sunday afternoon. This was part of the reason for us staying here and normally would just adjust but when I asked a couple questions the person I was dealing with was rude and dismissive. I asked to be refunded for the second night and we would check out. Crickets. No response...

"Staff was beyond helpful. We had a wedding party staying there."

"Breakfast was great. Staff was delightful!"

"Everything is great 👍 I liked"

"Very nice would stay again"

"The breakfast was the best I've had, much better than just fruit and cereal bars to go. This was full plates, warm food, eggs, cereal, oatmeal, juice, fruit, yogurt etc. Very friendly staff helping with the buffet style setup. They were always friendly when I needed change for the laundry facilities. Nothing ever seemed to be a bother. I even extended my stay and the person helping me was so nice and gave me clear instructions on how to rebook and keep the same room to avoid moving all our...

"It was clean, everyone was friendly, and I felt safe. "

"We stayed for a World Cup match at Boston Stadium. Staff was excellent. The bar was enjoyable and the bartender (Nike) was excellent, amicable, and accommodating. Rooms were clean. Experience was was more than satisfactory. Recommend staying here for events in Foxborough and surrounding areas."

"Everything was awesome ty we will be long time customers that’s 4 sure ty soooo much to all the workers u all work hard an my wife an I r sooooo grateful"

"Great breakfast. Clean hotel. We jus"

"Very clean room staff nice the breakfast was good nice place to stay I recommend it"

"Convenient location"

"Absolutely beautiful"

"This Sonesta doesn't meet the definition of a hotel as you'd hope, avoid this Sonesta."

"We had a good stay. Centrally located near restaurants, shopping, and major highways."

"Room carpet could use a good shampooing. Was clean but needs a good scrubbing."

"Okay"

"This hotel has a really friendly and helpful staff. Rooms are clean, location is quiet at night (even if close to the highway), convenient, lots of parking, and the breakfast has something for everyone. We travel to Auburn for work very often, and this hotel is a great choice. My only feedback: if you want housekeeping services, you have to request by 8am. Most mornings, I forget, or the front desk is busy, and I need to get to the office. Many times I am staying here for 4 or 5 nights. In...

"Up-to-date amenities in a very clean environment and very walkable straight to the Natick mall also appreciated the free breakfast"