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"We had stayed here before, and it had changed. We had trouble communicating with the staff, although they were friendly and smiled a lot. The staff was not at the desk at times. There was no ice. There was no outdoor furniture. Yet, all things considered, we got our money's worth, and the location is great by the river."

"Overall a great place to stay for family"

"Comfortable place to stay."

"Wonderful stay!"

"It was a really old hotel with lots of charm and quirks."

"Great hotel in a perfect location in Hanover! Will definitely stay there again."

"The staff were very friendly and helpful. However, the property would benefit from a dedicated maintenance person to address ongoing issues, including cracks in the walls, peeling paint, mold in the shower grout, and a toilet that clogs easily."

"Very dated, tired rooms."

"The room was spacious, clean and comfortable. The amenities were much appreciated. However, although there was a sign that said they were remodeling and apologize for the inconvenience and noise, I did not expect hammering directly above my room at 8:30 AM. The staff at the front desk said they’d ask them to stop but they did not which made it impossible to do anything but check out. This was a room that cost $385 for one night in Lebanon New Hampshire, off the highway."