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Puma Imperial Hotel

3.5 star property
Hotel in Ulaanbaatar with 2 restaurants and 24-hour business centre

Choose dates to view prices

Photo gallery for Puma Imperial Hotel

Concierge desk
Meeting facility
Daily buffet breakfast (USD 11 per person)
In-room safe, desk, blackout curtains, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, bathrobes

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Parking included
The current price is ฿2,619
฿2,933 total
includes taxes & fees
15 Sept - 16 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Semi Deluxe Suite

In-room safe, desk, blackout curtains, iron/ironing board

Semi Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed
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About the area

Located in Ulaanbaatar, Puma Imperial Hotel is in the city centre. Sukhbaatar Square and Government Palace are local landmarks, and travellers looking to shop may want to visit State Department Store and Dunjingarav Shopping Mall. Looking to enjoy an event or a game while in town? See what's happening at National Sports Stadium or Steppe Arena.
Visit our Ulaanbaatar travel guideOpens in a new window
Map
University Street, Sukhbaatar Square, Ulaanbaatar, 210646

What's nearby

  • National University of Mongolia - 2 min walk - 0.2 km
  • Sükhbaatar Square - 3 min walk - 0.3 km
  • Mongolian Natural History Museum - 4 min walk - 0.4 km
  • National Museum of Mongolia - 5 min walk - 0.4 km
  • National Academic Theatre of Opera and Ballet of Mongolia - 11 min walk - 1.0 km

Getting around

  • Ulaanbaatar Station - 16 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive

Restaurants

  • ‪The Bull - ‬3 min walk
  • ‪Little Sheep Mongolian Hot Pot - ‬6 min walk
  • ‪Шөлөндө - ‬2 min walk
  • ‪Caffe Bene Galleria - ‬1 min walk
  • ‪Machida Shoten Galleria - ‬2 min walk

About this property

Puma Imperial Hotel

Hotel located in Downtown Ulaanbaatar
Take advantage of a coffee shop/cafe, dry cleaning/laundry services and a 24-hour business centre at Puma Imperial Hotel. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Mongolian cuisine. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and ATM/banking services
  • Concierge services, a porter/bellboy and tour/ticket information
Room features
All guest rooms at Puma Imperial Hotel have thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, Mongolian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 9:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 8 AM to 11 AM on weekends; USD 11 for adults and USD 11 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Delhi Darbar
  • Puma
  • Puma Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30 per stay.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 11 for adults and from USD 11 for children
  • Airport shuttle fee: USD 19 per person (one-way)
  • Rollaway bed fee: USD 30 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property does not have any lifts

Property is also known as

PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar

Frequently asked questions

Is Puma Imperial Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Puma Imperial Hotel?

As of 20 Aug 2025, prices found for a 1-night stay for 2 adults at Puma Imperial Hotel on 15 Sep 2025 start from ฿2,618.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Puma Imperial Hotel?

Self-parking is free at this property.

What time is check-in at Puma Imperial Hotel?

Check-in start time: 2 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Puma Imperial Hotel?

Checkout is at noon.

Does Puma Imperial Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 9:00 AM-9:00 PM at scheduled times. A fee of USD 19 per person applies.

Where is Puma Imperial Hotel located?

Located in Downtown Ulaanbaatar, this hotel is steps away from National University of Mongolia and Government Palace Garden. Sükhbaatar Square and Sukhbaatar Square are also within 5 minutes.

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Puma Imperial Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 16 out of 50 reviews
Rating 8 - Good. 18 out of 50 reviews
Rating 6 - Okay. 4 out of 50 reviews
Rating 4 - Poor. 8 out of 50 reviews
Rating 2 - Terrible. 4 out of 50 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

B

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - had everything I needed for a comfortable night's sleep.
Stayed 1 night in May 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location nice room. Could have used a stand alone shower rather than a tub shower.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just live here many times. Everything is good. But the WiFi needs to be updated.
Stayed 5 nights in May 2024

4/10 Poor

Wen-Jung

Disliked: Cleanliness, property conditions & facilities
We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Stayed 1 night in Jul 2024

2/10 Terrible

Randall

The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Stayed 1 night in Jun 2023

2/10 Terrible

Shoko

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
このホテルの良いところは立地だけです。設備、スタッフの態度、清掃、どれも中途半端です。
Stayed 9 nights in Apr 2025

10/10 Excellent

Megan

The staff at this hotel is very friendly- one receptionist went above and beyond and helped me find a dentist when I was in a lot of pain. The hotel itself is a bit older, but it is comfortable nonetheless. It’s a very close walk to Sukhbaatar Square and multiple museums and monuments.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
很旧，不推荐，水还要钱
Stayed 4 nights in Apr 2025

10/10 Excellent

RAFAEL MATÍAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen hotel en el centro de Ulán Bator

Perfectamente ubicado en el centro de Ulaanbaatar, personal amable y eficiente, instalaciones adecuadas, cafetería agradable a precios razonables. El desayuno un poco flojo, pero es una muy buena opción en la capital de Mongolia.
Stayed 5 nights in Oct 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

4/10 Poor

KGII

Liked: Cleanliness
Disliked: Staff & service
나이트가 옆어있음. 잠을 못잠.
Stayed 3 nights in Sep 2024

10/10 Excellent

Yestin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful, great facilities, great breakfast. Good location
Stayed 1 night in Sep 2024

4/10 Poor

Yasuko

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
２人泊なのに、水、バスローブがひとつずつしかないので電話して持ってきてもらった その間にTVがつかないし、コーヒーカップはあるのにコーヒーがないことも判明 TVは2人直しに来たけど、だめだね、だけで帰って行った、何それ？ コーヒーもない、と言われたけど、2泊目にはインスタントコーヒー，紅茶が補充されていた、あるんじゃない！ ランドリーバックも2日目にはあった シングルベッド２つの部屋だったが、一つは体重65キロの夫が寝返り打つとベッドが傾いてしまう最悪なものだった 朝食の始まると聞かされた時間に行くと、すでにたくさんの人が食事をしていて、おかずは補充されず、これまで見たことのない薄っぺらいオムレツに辟易
Stayed 2 nights in Jul 2024

10/10 Excellent

Chris

Stayed 1 night in Mar 2024

8/10 Good

EUN HANG

Liked: Staff & service, room comfort

헬스장이 없고 조식이 아주 간단하다

Stayed 7 nights in Mar 2024

10/10 Excellent

Tserenpuntsag

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Efstratios

Stayed 2 nights in Apr 2023

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage im Stadtzentrum beim Sukhbaatar-Platz. Läden und Restaurants fußläufig erreichbar.
Stayed 2 nights in Sep 2022

8/10 Good

Lucas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Mittelklassehotel. Entspannte Atmosphäre im Hotel, zurückhaltender, aber freundlicher Service.
Stayed 2 nights in Aug 2022

8/10 Good

Birendra, Nepal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room heating and cleanliness. Not enough drinking water.
Stayed 4 nights in Oct 2019

4/10 Poor

HIROSHI, Yokohama JPN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ロケーションだけが売りのホテルでホテルの機能としては価格以下

Hotels.comで予約すると度々ある事だが、「予約されていません」というトラブルがある。 今回も予約されていないというトラブルがあり、予約番号を見せてもどうにもならず。しばし待たされ、ようやくチェックイン。 チェックアウトの時は「事前払いもされていない」という回答。 システムのもんだいなのか、ホテル側の問題なのか分からないが、こういう事がよくある。 部屋はまあまあだが、朝食が酷い。 水道水は茶色く濁っており、時々お湯が出ない。
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
비행기 시간이 매우 늦어서 걱정했는데, 체크인 잘 했고, 편안하게 잘 쉬다 갑니다
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked three rooms in this hotel more than one month ago before we checked in. When we arrived at the hotel, there was only one room available in this hotel, and other two rooms were assigned to a neighboring hotel (which used to belong to Puma Imperial Hotel but recently transfered to other new hotel). Therefore, we split to rooms in different hotels. We are satisfied with either of these hotels, but our only dissatisfaction is that we have to go over to the other hotel for each breakfast.
Stayed 2 nights in Aug 2019