Search Hotels with Pool in Ugborough

"Didn’t use them, WiFi good though "

"Nice staff, breakfast is great and well worth paying for."

"Minimal Hotel parking available. Reliant on local roads. Incredible frustrating finding a spot to park, particularly as I am a Blue Badge holder!! "

"Hotel reception was not well sign posted from outside, first thing you see is an underground car park. Check in was straight forward, once we located reception, which is up a staircase. Staff were helpful. Hotel is new and well equipped. White fluffy dressing gowns and slippers in the room. Mini bar has coke, milk, water and chocolate inside. Coffee machine is a great touch. The bathroom has lovely smelling toiletries. Spotlessly clean, I would definitely recommend this hotel and stay again, once we found our way in!"

"Lovely views and very relaxing Some maintenance needed on paint work and balconies outside Glass on doors smeared Balcony needs jet washing Didn’t spoil our weekend but wouldn’t take much to improve "

"I felt this hotel offered great value for money and having access to an indoor pool was a great surprise. The staff were attentive and helpful. The location is great, with Abbey Park, the seafront and bus stops right on the doorstep."

"The Hotel is lovely and old, very warm and very clean. The pool was amazing, soo clean and never busy. The best thing about this Hotel though, is the staff. Everyone is friendly and helpful. Nothing is too much trouble. Loved Jo in the restaurant and can’t wait to come back. "

"Okay and yes"

"I booked a larger double room at this hotel to meet my needs and included special requirements (reasonable adjustments) due to a neurodivergent disability. These were acknowledged in a direct message after booking, giving me confidence my needs would be understood and accommodated. On arrival and check-in, I confirmed my sensitivity to noise. The receptionist assured me I had been placed in a suitable room on a quieter side, but also stated that if I wanted a better room I would need to pay extra to upgrade, despite already booking a double room. When I entered the room, it was immediately clear it did not match what had been advertised. It was not of a double standard and looked nothing like the advertised photos. The room was small, with a basic shower and bed. More concerning was the condition of the room. An old wooden window was already open and could not be properly closed, allowing constant traffic noise bellowing into the room. Given my stated sensory sensitivity, this made the room unsuitable. I took my bags and returned straight to reception and explained the room did not meet my booking or reasonable adjustments. I reiterated that I have a sensory disability and required a quieter environment. The staff member contacted someone elseand I was moved to a quieter interior room. This should not have occurred. My needs were clearly stated and acknowledged but not considered when allocating the room. Staff should be better trained to understand non visible disabilities."