The villa was claimed clean, however, my husband and I noticed dirty linens and the pillow covers smelled unwashed. The floor was very dirty. The ceiling had spider webs. The wooden sliding doors won't fully shut so the bugs/insects could easily get in the room. We could not sleep properly due to the insects feasting on us. We were supposed to stay for 4 nights, however, we ended up staying for 2 and had to move to other hotels due to horrible experience at this hotel. The whole resort felt like we were in a ghost town. The property sits at a very beautiful location, but they have to do a major renovation. The food were not good, not for a five-star hotel at least. Overall, we were very disappointed and dissatisfied with our experience at this hotel.